WP Feedback & Survey Manager
[resolved] Code is breaking on page (5 posts)

  1. nirion209
    Posted 2 years ago #

    IF you visit my page here: http://www.mkihi.com/client-survey/ you will see the code containing the rest of the survey is off the page and running where it should be hidden for the next page it seems. look and you will see what im talking about.

    hoping to upgrade to pro if I can get this fixed. thanks!


  2. Swashata Ghosh
    Plugin Author

    Posted 2 years ago #

    The output is given twice in your page. Did you accidentally paste the [feedback] shortcode twice?
    Also, there seems to be unnecessary paragraph tags inserted. Some shortcode plugin might cause this. Can you please share the list of plugins you are using?

  3. nirion209
    Posted 2 years ago #

    All I have in the "HTML" section of my page editor that contains this shortcode is this:

    <h1>MKI Post-Inspection Survey</h1>
    <h3>Tell Us About Your Experience</h3>

    I dont have any extra HTML that would break the code nor do I have any extra shortcodes added.

    The plugins I am using are:

    contact form 7
    Add Link to Facebook
    Jetpack by WordPress.com
    Post Types Order
    Quick Page/Post Redirect DEV
    Ultimate TinyMCE
    and of course the WP Feedback & Survey Manager

    I dont see how any of these plugins would do it when they are not being run on the page I have it on. The page is set to turn off the sidebar and just be the survey. Maybe its my theme. I am using the Office responsive theme from WP Explorer. You can find it on themeforest.com or wpexpolorer.com.

    Thanks for the help!

  4. Swashata Ghosh
    Plugin Author

    Posted 2 years ago #

    I guess this is the theme then. It would be best if you ask for their support team.

  5. allchat1
    Posted 2 years ago #

    I have this same issue - first off: great plugin man I like it but I really don't think it's a theme issue as it can't be everyone's theme causing the error. Second: Yes I think it may possibly be a plugin issue but I have deactivated all plugins and reactivated one at a time to no avail. I am keeping the plugin tho because I only have this issue when I use the feedback tab, I don't get any error when I only use the "personal info" and "survey" tabs.

    Only happens when I include the "feedback" tab and it's the same exact issue as nirion209 above. If I run across a fix I will post it for other users :)

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • WP Feedback & Survey Manager
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic