Title: Code appearing in emails Last modified: June 16, 2019 --- # Code appearing in emails * Resolved [rsk203](https://wordpress.org/support/users/rsk203/) * (@rsk203) * [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/) * Upgraded to 1.5.2.3 Lite yesterday. We use the plugin for a “Contact Us” form. All emails we have received since the upgrade contain code with the message. * Here is a sample: * !doctype html html dir=”ltr” xmlns=”[http://www.w3.org/1999/xhtml”](http://www.w3.org/1999/xhtml”); xmlns:v=”urn:schemas-microsoft-com:vml” xmlns:o=”urn:schemas-microsoft-com:office: office” head !–[if gte mso 15] xml o:OfficeDocumentSettings o:AllowPNG/ o:PixelsPerInch96/ o:PixelsPerInch /o:OfficeDocumentSettings /xml ![endif]– meta charset=”UTF-8″ meta http-equiv=”X-UA-Compatible” content=”IE=edge” meta name=”viewport” content =”width=device-width, initial-scale=1″ titleRed Shadow Kennels/title style type =”text/css” p{ margin:10px 0; padding:0; } table{ border-collapse:collapse; } h1,h2,h3,h4,h5,h6{ display:block; margin:0; padding:0; } img,a img{ border:0; height:auto; outline:none; text-decoration:none; } body,#bodyTable,#bodyCell{ height:100%; margin:0; padding:0; width:100%; } #outlook a{ padding:0; } img{- ms-interpolation-mode:bicubic; } table{ mso-table-lspace:0pt; mso-table-rspace: 0pt; } .ReadMsgBody{ width:100%; } .ExternalClass{ width:100%; } p,a,li,td,blockquote{ mso-line-height-rule:exactly; } a[href^=tel],a[href^=sms]{ color:inherit; cursor: default; text-decoration:none; } p,a,li,td,body,table,blockquote{ -ms-text-size- adjust:100%; -webkit-text-size-adjust:100%; } .ExternalClass,.ExternalClass p,. ExternalClass td,.ExternalClass div,.ExternalClass span,.ExternalClass font{ line-height:100%; } a[x-apple-data-detectors]{ color:inherit !important; text- decoration:none !important; font-size:inherit !important; font-family:inherit! important; font-weight:inherit !important; line-height:inherit !important; } # bodyCell{ padding:50px 50px; } .templateContainer{ max-width:600px !important; border:0; } a.mcnButton{ display:block; } .mcnTextContent{ word-break:break-word;}. mcnTextContent img{ height:auto !important; } .mcnDividerBlock{ table-layout: fixed !important; } /***** Make theme edits below if needed *****/ /* Page – Background Style */ body,#bodyTable{ background-color:#e9eaec; } /* Page – Heading 1 */ h1{ color:#202020; font-family: ‘Helvetica Neue’, Helvetica, Arial, ‘Lucida Grande’, sans-serif; font-size:26px; font-style:normal; font-weight:bold; line- height:125%; letter-spacing:normal; } /* Page – Heading 2 */ h2{ color:#202020; font-family: ‘Helvetica Neue’, Helvetica, Arial, ‘Lucida Grande’, sans-serif; font-size:22px; font-style:normal; font-weight:bold; line-height:125%; letter- spacing:normal; } /* Page – Heading 3 */ h3{ color:#202020; font-family: ‘Helvetica Neue’, Helvetica, Arial, ‘Lucida Grande’, sans-serif; font-size:20px; font-style: normal; font-weight:bold; line-height:125%; letter-spacing:normal; } /* Page – Heading 4 */ h4{ color:#202020; font-family: ‘Helvetica Neue’, Helvetica, Arial,‘ Lucida Grande’, sans-serif; font-size:18px; font-style:normal; font-weight:bold; line-height:125%; letter-spacing:normal; } /* Header – Header Style */ #templateHeader{ border-top:0; border-bottom:0; padding-top:0; padding-bottom:20px; text-align: center; } /* Body – Body Style */ #templateBody{ background-color:#FFFFFF; border- top:0; border: 1px solid #c1c1c1; padding-top:0; padding-bottom:0px; } /* Body- Body Text */ #templateBody .mcnTextContent, #templateBody .mcnTextContent p{ color:#555555; font-family: ‘Helvetica Neue’, Helvetica, Arial, ‘Lucida Grande’, sans-serif; font-size:14px; line-height:150%; } /* Body – Body Link */ #templateBody. mcnTextContent a, #templateBody .mcnTextContent p a{ color:#ff7f50; font-weight: normal; text-decoration:underline; } /* Footer – Footer Style */ #templateFooter{ background-color:#e9eaec; border-top:0; border-bottom:0; padding-top:12px; padding- bottom:12px; } /* Footer – Footer Text */ #templateFooter .mcnTextContent, #templateFooter. mcnTextContent p{ color:#cccccc; font-family: ‘Helvetica Neue’, Helvetica, Arial,‘ Lucida Grande’, sans-serif; font-size:12px; line-height:150%; text-align:center;}/* Footer – Footer Link */ #templateFooter .mcnTextContent a, #templateFooter .mcnTextContent p a{ color:#cccccc; font-weight:normal; text-decoration:underline; } [@media](https://wordpress.org/support/users/media/) only screen and (min-width:768px){ .templateContainer{ width:600px !important;}} [@media](https://wordpress.org/support/users/media/) only screen and (max-width: 480px){ body,table,td,p,a,li,blockquote{ -webkit-text-size-adjust:none !important;}} [@media](https://wordpress.org/support/users/media/) only screen and (max-width: 480px){ body{ width:100% !important; min-width:100% !important; } } [@media](https://wordpress.org/support/users/media/) only screen and (max-width: 680px){ #bodyCell{ padding:20px 20px !important; }} [@media](https://wordpress.org/support/users/media/) only screen and (max-width: 480px){ .mcnTextContentContainer{ max-width:100% !important; width:100% !important;}}/ style /head body style=”height: 100%;margin: 0;padding: 0;width: 100%;-ms-text- size-adjust: 100%;-webkit-text-size-adjust: 100%;background-color: #e9eaec;” !– Don’t forget to run final template through [http://templates.mailchimp.com/resources/inline-css/](http://templates.mailchimp.com/resources/inline-css/)— center table align=”center” border=”0″ cellpadding=”0″ cellspacing=”0″ height =”100%” width=”100%” id=”bodyTable” style=”border-collapse: collapse;mso-table- lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size- adjust: 100%;height: 100%;margin: 0;padding: 0;width: 100%;background-color: # e9eaec;” tr td align=”center” valign=”top” id=”bodyCell” style=”mso-line-height- rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;height: 100%;margin: 0;padding: 50px 50px;width: 100%;” !– BEGIN TEMPLATE // — !–[if gte mso 9] table align=”center” border=”0″ cellspacing=”0″ cellpadding=”0″ width =”600″ style=”width:600px;” tr td align=”center” valign=”top” width=”600″ style =”width:600px;” ![endif]– table border=”0″ cellpadding=”0″ cellspacing=”0″ width =”100%” class=”templateContainer” style=”border-collapse: collapse;mso-table- lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 100%;-webkit-text-size- adjust: 100%;border: 0;max-width: 600px !important;” tr td valign=”top” id=”templateBody” style=”mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text- size-adjust: 100%;background-color: #FFFFFF;border-top: 0;border: 1px solid # c1c1c1;padding-top: 0;padding-bottom: 0px;” table border=”0″ cellpadding=”0″ cellspacing=”0″ width=”100%” class=”mcnTextBlock” style=”min-width: 100%;border- collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size- adjust: 100%;-webkit-text-size-adjust: 100%;” tbody class=”mcnTextBlockOuter” tr td valign=”top” class=”mcnTextBlockInner” style=”mso-line-height-rule: exactly;- ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;” table align=”left” border=”0″ cellpadding=”0″ cellspacing=”0″ width=”100%” style=”min-width: 100%; border-collapse: collapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text- size-adjust: 100%;-webkit-text-size-adjust: 100%;” class=”mcnTextContentContainer” tbody tr td valign=”top” style=”padding-top: 30px;padding-right: 30px;padding- bottom: 30px;padding-left: 30px;” class=”mcnTextContent” table align=”left” border =”0″ cellpadding=”0″ cellspacing=”0″ width=”100%” style=” display:block;min-width: 100%;border-collapse: collapse;width:100%;” tbody tr td style=”color:#333333; padding-top: 20px;padding-bottom: 3px;”strongCould we have your first and last name please?/strong/td /tr tr td style=”color:#555555;padding-top: 3px;padding- bottom: 20px;”Taylor Tripp/td /tr /tbody /table table align=”left” border=”0″ cellpadding=”0″ cellspacing=”0″ width=”100%” style=”border-top:1px solid #dddddd; display:block;min-width: 100%;border-collapse: collapse;width:100%;” tbody tr td style=”color:#333333;padding-top: 20px;padding-bottom: 3px;”strongEmail/strong/ td /tr tr td style=”color:#555555; * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcode-appearing-in-emails%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Thread Starter [rsk203](https://wordpress.org/support/users/rsk203/) * (@rsk203) * [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/#post-11642693) * I just tried creating a completely new contact form from scratch and am getting the same thing. I also tried a blank form with a single line of text. Ditto. Emails contain the code * Plugin Support [Ethan Choi](https://wordpress.org/support/users/ethanchoi/) * (@ethanchoi) * [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/#post-11645863) * Hi rsk203, * To troubleshoot the issue, please try the steps described in WPBeginner’s detailed guide on [troubleshooting WordPress](https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/). * Thanks! * Thread Starter [rsk203](https://wordpress.org/support/users/rsk203/) * (@rsk203) * [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/#post-11646558) * Unfortunately, that didn’t help. * The problem is a function I used to filter the < > symbols out of email that is sent when sent to users when they are added. Here is the code. * # the following filter removes the <> symbol from an email link. # The problem was that some email programs like iCloud can’t read the <> characters so throw an error # The error appears in the Welcome email for new users * add_filter( ‘wp_mail’,’remove_tags’ ); function remove_tags( $args ){ $args[‘ message’] = str_replace( ‘<‘, ”, $args[‘message’] ); $args[‘message’] = str_replace(‘ >’, ”, $args[‘message’] ); return $args; } * I am not sure how you are using this function, but removing the <> symbols seems to be blowing up your code. * Could you tell me how to tweak this function so that your email code is happy, iCloud is happy and the default WordPress Users email code is happy. * Plugin Support [Ethan Choi](https://wordpress.org/support/users/ethanchoi/) * (@ethanchoi) * [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/#post-11653657) * Hi rsk203, * Thanks for the update! You could check if there are settings within iCloud to enable HTML within the emails. Alternatively, you could switch to a [plain text template in WPForms](http://cloud.supportally.com/5cf4239005e5) instead by going to **WPForms > Settings > Emails**. * Hope this helps 🙂 Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Code appearing in emails’ is closed to new replies. * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748) * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/) * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/) * 4 replies * 2 participants * Last reply from: [Ethan Choi](https://wordpress.org/support/users/ethanchoi/) * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/code-appearing-in-emails/#post-11653657) * Status: resolved