Title: code: 500, text status: error, text: Internal Server Error
Last modified: August 30, 2016

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# code: 500, text status: error, text: Internal Server Error

 *  Resolved [princeprudhviraj](https://wordpress.org/support/users/princeprudhviraj/)
 * (@princeprudhviraj)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/code-500-text-status-error-text-internal-server-error/)
 * Hi,I downloaded Dropbox backup & restore and connected to my dropbox through 
   App Key and App secret making own folder in my dropbox. After connecting when
   I click CREATE DROPBOX BACKUP, it’s giving me error as ‘code: 500, text status:
   error, text: Internal Server Error’.
    I send the report to support team many 
   times whenever it said submit report to support team. I even gave details of 
   login and password for my website too. Please kindly resolve this issue and rectify
   me if I had done mistake at anywhere in process. I read good review for support
   for this app. I hope the support team helps me in resolving my issue. Thank you.
   [](http://www.elmindia.in)
 * [https://wordpress.org/plugins/dropbox-backup/](https://wordpress.org/plugins/dropbox-backup/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [backup-dropbox](https://wordpress.org/support/users/backup-dropbox/)
 * (@backup-dropbox)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/code-500-text-status-error-text-internal-server-error/#post-6503623)
 * Hi,
 * is that your domain elmind* ?
 * We can’t find any logs on your hosting due plugin and the FTP access, that you
   give us before – didn’t work.
    Please, send to us your working FTP access or 
   Web Server logs. Unfortunately that is the reason, why you didn’t receive the
   answer for long time.
 * Thank you for your understanding.

Viewing 1 replies (of 1 total)

The topic ‘code: 500, text status: error, text: Internal Server Error’ is closed
to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/dropbox-backup_daecfb.svg)
 * [Backup & Restore Dropbox](https://wordpress.org/plugins/dropbox-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/dropbox-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/dropbox-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/dropbox-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/dropbox-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/dropbox-backup/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [backup-dropbox](https://wordpress.org/support/users/backup-dropbox/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/code-500-text-status-error-text-internal-server-error/#post-6503623)
 * Status: resolved