Title: COD orders show as "Processing" Last modified: August 24, 2016 --- # COD orders show as "Processing" * Resolved [noisivision](https://wordpress.org/support/users/noisivision/) * (@noisivision) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/) * Jigoshop 1.17 New COD orders are showing up as “Processing” instead of “On-Hold.” I edited cod.php and made the change. * ————original——— // Mark as on-hold (we’re awaiting the cod) $order->update_status(‘ processing’, __(‘Waiting for cash delivery.’, ‘jigoshop’)); * ————-with change———– // Mark as on-hold (we’re awaiting the cod) $order->update_status(‘ on-hold’, __(‘Waiting for cash delivery.’, ‘jigoshop’)); * [https://wordpress.org/plugins/jigoshop/](https://wordpress.org/plugins/jigoshop/) Viewing 10 replies - 1 through 10 (of 10 total) * Plugin Author [Jigoshop Support – Paul](https://wordpress.org/support/users/paulpreston/) * (@paulpreston) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023762) * Hi noisivision, * Thanks for this. Our developers will analyse impact on other components of Jigoshop and other clients and we will make amendments. * [Pepper 78](https://wordpress.org/support/users/pepper-78/) * (@pepper-78) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023846) * I have a similar problem. Since a week or more all orders are undefined?!? Even those which been already solved and for example a year old. * This is really a problem, because of that neither me or the customer is getting a notification of the order. * What can I do? It is really urgent! * Thank You for any help! * Plugin Author [Jigoshop Support – Paul](https://wordpress.org/support/users/paulpreston/) * (@paulpreston) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023847) * Pepper 78, * issue described above is for COD (Cach on delivery) orders. * Do you experience issues with all the orders? * Paul * [Pepper 78](https://wordpress.org/support/users/pepper-78/) * (@pepper-78) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023848) * Dear Paul, * Thank You for Your replay. Yes, I have issues with all orders. I can not manage the orders anymore. They just stay undefined… * Plugin Author [Jigoshop Support – Paul](https://wordpress.org/support/users/paulpreston/) * (@paulpreston) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023849) * Hi Pepper 78, * Can you please post system info? * Thanks, Paul * [Pepper 78](https://wordpress.org/support/users/pepper-78/) * (@pepper-78) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023850) * Yes, sure. I’m using Jigoshop version 1.17.2 and WP version 4.1.1 * Plugin Author [Jigoshop Support – Paul](https://wordpress.org/support/users/paulpreston/) * (@paulpreston) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023855) * Pepper 78, * Post system info from Jigoshop –> System Info * [Pepper 78](https://wordpress.org/support/users/pepper-78/) * (@pepper-78) * [11 years, 1 month ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023856) * Oh sorry. Here it is. * ### WordPress Environment ### * Home URL: [http://www.swiss-advance.com](http://www.swiss-advance.com) Site URL: [http://www.swiss-advance.com](http://www.swiss-advance.com) Jigoshop Version: 1.17.3 Jigoshop Database Version: 1503180 Log Directory Writable: ✔ /home/swissadvancecom/ FTPROOT/htdocs/wp-content/uploads/jigoshop-logs/ WP Version: 4.1.1 WP Multisite:– WP Memory Limit: 64 MB WP Debug Mode: – Language: de_DE * ### Server Environment ### * Server Info: Apache PHP Version: 5.5.22 PHP Post Max Size: 32 MB PHP Time Limit: 61 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.40 eAccelerator: ✕ APC: ✕ OpCache: ✔ Short Open Tag: ✔ Allow URL fopen: ✔ Session: ✔ Cookie Path:/ Save Path: /tmp Use Cookies: ✔ Use Only Cookies: ✔ Max Upload Size: 16 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ Remote Post: ✔ Remote Get: ✔ * ### Server Locale ### * decimal_point: . thousands_sep: k.A. mon_decimal_point: k.A. mon_thousands_sep: k.A. * ### Active Plugins (17) ### * amr shortcode any widget: by anmari – 2.5 Kirsch Plugin: by Cherry Team. – 1.2.7 Contact Form 7: by Takayuki Miyoshi – 4.1.1 FooBox Free Image Lightbox: by FooPlugins– 1.0.5 Gallery Bank Lite Edition: by Tech Banker – 3.0.111 Google Analytics: by Kevin Sylvestre – 1.0.6 Jigoshop: by Jigoshop Limited – 1.17.3 JigoShop PostFinanceCw: by customweb GmbH – 2.0.137 MotoPress Content Editor: by MotoPress – 1.5.8 Newsletter Sign-Up: by Danny van Kooten – 2.0.5 Really Simple CAPTCHA: by Takayuki Miyoshi– 1.8.0.1 Regenerate Thumbnails: by Viper007Bond – 2.2.4 WPML Multilingual CMS: by ICanLocalize – 2.4.3 Wordfence Security: by Wordfence – 5.3.11 WordPress SEO: by Team Yoast – 2.0.1 WPML String Translation: by ICanLocalize – 1.3.0 WPML Translation Management: by ICanLocalize – 1.2.9 * ### Settings ### * Taxes Enabled: ✔ Shipping Enabled: ✔ Force SSL: – Currency: CHF (CHF) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 * ### Jigoshop Pages ### * Shop Base: #2872 – /?page_id=2872 Warenkorb: #2873 – /?page_id=2873 Zur Kasse:# 2879 – /?page_id=2879 Bezahlen: #2880 – /?page_id=2880 Thanks: #2881 – /?page_id =2881 Mein Benutzerkonto: #2875 – /?page_id=2875 Edit Address: #2876 – /?page_id =2876 Bestellung anzeigen: #2878 – /?page_id=2878 Passwort ändern: #2877 – /? page_id=2877 Track Order: #2874 – /?page_id=2874 Terms: #588 – /?page_id=588 * ### Taxonomies ### * Product Types: * ### Theme ### * Name: theme47237 Version: 2.1 Author URL: Child Theme: ✔ Parent Theme Name: cherry Parent Theme Version: 3.1.5 Parent Theme Author URL: //info.template-help. com/help/ Jigoshop Support: Not Declared * ### Templates ### * Overrides: CherryFramework/index.php * Plugin Author [Jigoshop Support – Krzysztof](https://wordpress.org/support/users/krzysztofk-1/) * (@krzysztofk-1) * [11 years ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023902) * Hi Pepper 78, * Did you changed something in database? * [Pepper 78](https://wordpress.org/support/users/pepper-78/) * (@pepper-78) * [11 years ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023907) * Hi, * No, I changed nothing. Not that I would know. But what I found out just this morning is, that when I in in the order and change the option from “translate order” to “never translate”, I finally can change the order status from “undefined” to “solved” or others. But I have to set this status always manually. Maybe it is something with the update and the plugin WPML. But for me we can close this toppic. As long I can change the status, everything is fine for me. * Thank You for Your help and kind regards, Andrea Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘COD orders show as "Processing"’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/jigoshop_655549.svg) * [Jigoshop](https://wordpress.org/plugins/jigoshop/) * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop/#faq) * [Support Threads](https://wordpress.org/support/plugin/jigoshop/) * [Active Topics](https://wordpress.org/support/plugin/jigoshop/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jigoshop/reviews/) * 10 replies * 4 participants * Last reply from: [Pepper 78](https://wordpress.org/support/users/pepper-78/) * Last activity: [11 years ago](https://wordpress.org/support/topic/cod-orders-show-as-processing/#post-6023907) * Status: resolved