Title: COD not valid payment method
Last modified: February 25, 2021

---

# COD not valid payment method

 *  Resolved [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/)
 * Testing our new curbside shopping site using COD function because PayPal doesn’t
   allow seller protection with curbside shopping and local pick up (I digress).
   So… I did the following:
 * General:
    Store Address inserted Shipping locations: Disable shipping and locations
   Default customer location: Shop base address Enable taxes: unchecked (no sales
   tax in Oregon)
 * Payments:
    Enabled COD Clicked Set up/Manage Checked: Enable cash on delivery
   Title: Cash/Credit on Curbside Pick Up Description: Pay with cash/credit upon
   pickup Instructions: Pay with cash or credit/debit when you arrive at curbside
   pickup Enable local shipping: Any “local pickup” method Accept for virtual orders:
   unchecked (there are no virtual orders)
 * In testing my site I get the following error messages.
 * • Sorry, it seems that there are no available payment methods for your state.
   Please contact us if you require assistance or wish to make alternate arrangements.
   •
   Invalid payment method.
 * Any helpful suggestions would be fabulous. Thank you in advance for your time.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcod-not-valid-payment-method%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14103540)
 * Digging around further I see that there is this in the status logs, about the
   same time I tried processing my first COD order.
 * 02-25-2021 @ 12:08:45 – There was an error trying sync products using the Catalog
   Batch API for job 3d4774a6013732c6d6d4dafd0ca66ae5: Cannot create the API instance
   because the access token is missing.
 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14104077)
 * Hi there 👋
 * Let’s check your System Status and if there is an error on the WooCommerce Logs.
   So please, provide us the following:
    - **System Status:** You can find it via WooCommerce > Status. Select “Get system
      report” and then “Copy for support”. Once you’ve done that, paste it here 
      in your response.
    - **Error log:** share a copy of the fatal error log found under WooCommerce
      > System Status > Logs (if available)
 * Thanks!
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14107147)
 * Good Morning!
 * Status report
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://habitatlanerestore.org
       Site address (URL): https://habitatlanerestore.org
       WC Version: 5.0.0
       REST API Version: ✔ 5.0.0
       WC Blocks Version: ✔ 4.0.0
       Action Scheduler Version: ✔ 3.1.6
       WC Admin Version: ✔ 1.9.0
       Log Directory Writable: ✔
       WP Version: 5.6.2
       WP Multisite: –
       WP Memory Limit: 512 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 7.3.27
       PHP Post Max Size: 260 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.75.0
       OpenSSL/1.1.1j
   
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       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
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       WC Database Prefix: wp_fpnwjgyd5g_
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       Database Data Size: 128.39MB
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       ### Post Type Counts ###
   
       attachment: 866
       def_reg_fields: 10
       flamingo_contact: 2
       flamingo_inbound: 4
       foogallery: 8
       foogallery-album: 1
       forminator_forms: 1
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       shop_order: 67
       shop_order_refund: 2
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (22) ###
   
       Accordion Shortcodes: by Phil Buchanan – 2.4.2
       Akismet Anti-Spam: by Automattic – 4.1.8
       Appointment Hour Booking: by CodePeople.net – 6.4.07
       Caldera Forms: by Caldera Forms – 1.9.3
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       Jetpack by WordPress.com: by Automattic – 9.4
       Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.19.2
       Really Simple SSL pro: by Really Simple Plugins – 4.1.5
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       WooCommerce: by Automattic – 5.0.0
       StoreCustomizer Pro: by Kaira – 2.2.5
       WP Mail Logging: by MailPoet – 1.9.7
       WP Statistics: by VeronaLabs – 13.0.6
   
       ### Inactive Plugins (6) ###
   
       CoBlocks: by GoDaddy – 2.8.1
       Facebook for WooCommerce: by Facebook – 2.3.1
       WooCommerce Auctions Pro: by IgniteWoo.com – 3.6.7
       WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
       WooCommerce Stripe Gateway: by WooCommerce – 4.9.0
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       ### Dropin Plugins (1) ###
   
       object-cache.php: APCu Object Cache
   
       ### Must Use Plugins (2) ###
   
       installatron_hide_status_test.php: by  –
       SSO: by Garth Mortensen
       Mike Hansen – 0.3
   
       ### Settings ###
   
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       Force SSL: –
       Currency: USD ($)
       Currency Position: left
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       simple (simple)
       variable (variable)
   
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       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #1789 - /curbside-shopping/
       Cart: #1784 - /cart/
       Checkout: #1785 - /checkout/
       My account: #1786 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: eugenerestore
       Version: (update to version 0 is available)
       Author URL: 
       Child Theme: ✔
       Parent Theme Name: GeneratePress
       Parent Theme Version: 3.0.2
       Parent Theme Author URL: https://tomusborne.com
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: –
   
       ### Action Scheduler ###
   
       Complete: 63
       Oldest: 2021-01-28 14:53:06 -0800
       Newest: 2021-02-25 16:30:27 -0800
       ```
   
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14107158)
 * Fatal Error logs (there appears to be one for 2/7/21)
 * 2021-02-04T00:01:30+00:00 CRITICAL Maximum execution time of 30 seconds exceeded
   in /home1/habitbg0/public_html/wp-includes/class-wp-image-editor-imagick.php 
   on line 373
 * 2021-02-04T00:03:08+00:00 CRITICAL Maximum execution time of 30 seconds exceeded
   in /home1/habitbg0/public_html/wp-includes/class-wp-image-editor-imagick.php 
   on line 373
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14108707)
 * Okay…so I figured it out from an article I found here:
    [https://sangkrit.net/fix-woocommerce-invalid-shippingpayment-method-error/](https://sangkrit.net/fix-woocommerce-invalid-shippingpayment-method-error/)
 * > “….this kind of error comes when your address doesn’t match any shipping methods.
   > So in-order to overcome this issue you just need to enable more shipping methods.”
 * So i poked about and updated my shipping locations from disable shipping and 
   shipping calculations to ship to specific countries. This seemed weird to me 
   because it’s local pick up and we are not shipping but nevertheless IT WORKED,
   YAY!
 * Now I just need to figure out how to make checkout simpler, don’t need all the
   billing information for COD. That’s for another day and forum topic 🙂
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14108721)
 * Darn it. Thought I had this beat, I tested on another computer and I’m getting
   the error again. So I’m not sure what to do.
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14108743)
 * Also, one last weird thing is the first (and only) successful order I had used
   my billing information. I never received an email notification of an order placed
   and when I went into “Orders” it showed the order but no customer information
   which would be the reason why I never received an email indicating that I received
   an order. So there’s that.
 * If anyone knows how I can proceed I will be very grateful.
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14124295)
 * Hey [@rebelprincess](https://wordpress.org/support/users/rebelprincess/),
 * I tried checking out just now on the site and ran into the same issue until I
   entered the street, city, state, and zip into the billing address.
 * ![fields](https://cdn-std.droplr.net/files/acc_705319/tdHj36)
 * The COD option isn’t available until the address verifies that the customer is
   eligible for local pickup.
 * What you might consider doing is changing the message so it doesn’t say there
   aren’t any payment methods available to one instructing them to enter their address
   first. You can do that with the Loco Translate plugin. It lets you alter text
   or “string” that are included in plugins by default.
 * Let us know how that goes.
 * Cheers
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14129832)
 * Thank you for taking the time to test. I will need to test again, I’m not sure
   if you actually placed the order (which I would delete if you did knowing you
   were testing). When I was able to do a successful order, only once, I received
   no email for the order and the order was devoid of any customer information. 
   I shall test again, thanks for the heads up on the Loco Translate plugin. I’ll
   keep you posted.
 * I do appreciate your time into this issue. My deadline is fast approaching aaaaauuurrrggghhhh!
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14130001)
 * Well okay, I was able to do a successful order complete with email. DOING HAPPY
   DANCE RIGHT NOW. Just need to figure out how to use Loco Translate to change 
   the messaging which will certainly make it clearer to our customers. Oh my goodness,
   I might actually sleep well tonight. Thank you!!!
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14130020)
 * Okay, I activated Loco Translate and clicked on WooCommerce. I received this 
   message
 *  Partially configured bundle
    This bundle’s configuration has been automatically
   detected, but isn’t fully complete.
 *  1 file can’t be matched to a known set of strings
    Advanced configuration
 * Import config from XML
 * Get help with this
 * Author details
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 * “WooCommerce” 5.0.0 by Automattic — Visit official site
 *  Thread Starter [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * (@rebelprincess)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14130639)
 * I think that Loco Translate may be over my head (that’s an understatement). I’m
   going to consider my first issue resolved, as I’ve been able to test my original
   issue to perfection. Thank you everyone who helped me through this, I truly appreciate
   your time. Going to start a new topic.

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## Tags

 * [cash on delivery](https://wordpress.org/support/topic-tag/cash-on-delivery/)
 * [COD](https://wordpress.org/support/topic-tag/cod/)
 * [invalid payment method](https://wordpress.org/support/topic-tag/invalid-payment-method/)

 * 12 replies
 * 3 participants
 * Last reply from: [rebelprincess](https://wordpress.org/support/users/rebelprincess/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/cod-not-valid-payment-method/#post-14130639)
 * Status: resolved