CMTG Breaks the Front Page

  • Resolved epretorious

    (@epretorious)


    7 years, 8 months ago

    After installing CMTG 3.3.8 on WP 4.6 [using the Twenty Fourteen theme] the redirect to the front page no longer works. (i.e., [Admin Page] -> Settings -> Reading Settings: Front page displays: A static page) When attempting to load the site default page (http://PracticalXenServer.org) visitors are greeted by this error message:

    > The page isn't redirecting properly
>
> Firefox has detected that the server is redirecting
> the request for this address in a way that will never
> complete.)

    Expected behavior: Display the page located at http://PracticalXenServer.org/about

    WordPress: 4.6
    CMTG: 3.3.8
    Theme: Twenty Fourteen
    PHP: 5.6.24

    > PHP 5.6.24 (cgi-fcgi) (built: Jul 22 2016 11:59:12)
> Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
> with the ionCube PHP Loader (enabled) + Intrusion Protection
> from ioncube24.com (unconfigured) v5.0.18, Copyright (c)
> 2002-2015, by ionCube Ltd.
> with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2016, by Zend
> Technologies

    What might be causing this? (There are no entries in the Apache error_log related to this plug-in.)

    Eric Pretorious
    Portland, OR
    https://wordpress.org/plugins/enhanced-tooltipglossary/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter epretorious

    (@epretorious)

    7 years, 8 months ago

    UPDATE: Disabling CMTG does not fix the problem. Removing CMTG does not fix the problem.

    What might be causing this?

    Eric Pretorious
    Portland, OR

    Thread Starter epretorious

    (@epretorious)

    7 years, 8 months ago

    Here’s the HTTP dialogue…

    > eric@eric-x1:~$ telnet practicalxenserver.org 80
> Trying 45.33.36.209...
> Connected to practicalxenserver.org.
> Escape character is '^]'.
> GET / HTTP/1.1
> HOST: practicalxenserver.org
>
> HTTP/1.1 301 Moved Permanently
> Server: nginx
> Date: Sat, 20 Aug 2016 19:45:19 GMT
> Content-Type: text/html; charset=UTF-8
> Content-Length: 0
> Connection: keep-alive
> X-Powered-By: PHP/5.3.3
> Location: http://PracticalXenServer.org/

    Eric Pretorious
    Portland, OR

    Thread Starter epretorious

    (@epretorious)

    7 years, 8 months ago

    Here’s the HTTP dialogue using slightly different request (i.e., “/index.php” versus “/”)…

    eric@eric-x1:~$ telnet practicalxenserver.org 80
Trying 45.33.36.209...
Connected to practicalxenserver.org.
Escape character is '^]'.
GET /index.php HTTP/1.1
HOST: practicalxenserver.org

HTTP/1.1 200 OK
Server: nginx
Date: Sat, 20 Aug 2016 21:12:41 GMT
Content-Type: text/html; charset=UTF-8
Transfer-Encoding: chunked
Connection: keep-alive
X-Powered-By: PHP/5.3.3
<<<snip>>>

    HTH,
    Eric Pretorious
    Portland, OR

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    7 years, 7 months ago

    Hi,

    If the uninstalling or disabling the plugin doesn’t fix the problem, then for sure the problem is not coming from the plugin. (After deactivating the plugin it’s files don’t work anymore so can’t affect the page)

    Also the message doesn’t appear on the Chrome.

    The issue is most probably server related. Could you please change the title of the topic so it’s not misleading?

    Best,
    CM Plugins

    Thread Starter epretorious

    (@epretorious)

    7 years, 7 months ago

    Thanks, CMP:

    I found that setting the [Admin] -> Settings -> Reading -> Front page displays… setting to “Posts Page” and selecting the page to act as the posts page enabled the behavior that I was looking for. (i.e., CM Tooltips Glossary was NOT the problem.)

    Eric Pretorious
    Portland, OR

Viewing 5 replies - 1 through 5 (of 5 total)
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