Support » Plugin: BackWPup - WordPress Backup Plugin » C'mon man…

  • It doesn’t matter how well your product works, if it never gets installed. Your 3-step installation guide is worthless. Your FAQs are worthless…If you’re smart enough to tell me the following messages, you should also be smart and tell me how to fix MY problem. For example,

    What folders do I need to create?
    What permissions do I need to give to these folders?

    – Temp folder ‘/home/xxx/public_html/yyy/wp-content/plugins/backwpup/tmp/’ does not exists!
    – Temp folder ‘/home/xxx0/public_html/yyy/wp-content/plugins/backwpup/tmp/’ is not writeable!
    – Log folder ‘/home/xxx/public_html/yyy/wp-content/backwpup-98372-logs/’ does not exists!
    – Log folder ‘/home/xxx/public_html/yyy/wp-content/backwpup-98372-logs/’ is not writeable!

Viewing 4 replies - 1 through 4 (of 4 total)
  • What host are you using? I am guessing you need to change ownership of those folders so WordPress can change them.

    Host … my local machine…


    In (standard industry using Apache) servers, these folders are chmod 755 and also commonly owned by www-data

    What’s being described as the issue is not related to the plugin, rather it’s maybe a result of server directory permissions/ownership?

    Just double check the www (recursive) directory ownership (or chown it as needed), and double check permissions (you might have to chmod recursive though).

    Side note: I should add that most files are typically chmod 644, so if your changing permissions recursive, make sure it’s only on the directories. 😉

    Swellfire, RogerWheatley,

    I uninstalled/reinstalled; created tmp dir and set permissions and ran a few test and it seems to work.

    Thanks for your help.


Viewing 4 replies - 1 through 4 (of 4 total)
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