Title: Clunky mess Last modified: November 28, 2017 --- # Clunky mess * [lyniaer](https://wordpress.org/support/users/lyniaer/) * (@lyniaer) * [8 years, 5 months ago](https://wordpress.org/support/topic/clunky-mess/) * I’ve tried numerous times with this plugin. It’s a waste. I think it’s too feature- rich that it collapses under its own weight. Thumbnails inexplicably break and the plugin starts throwing errors. Once the Gallery is on the page it seems to work properly only when it wants to. Does not seem to like certain resolutions. Does not seem to like Import From Folder option. Once you delete a gallery or an image its ghostly soul remains and that ID# is gone forever. Delete 12 Galleries and start over with one? Gallery #13! Think deleting the plugin and all it’s relevant data will fix that? You would be wrong. It is saving data somewhere and it is not self-contained to the plugin; so this thing either messes around with your WordPress files or stores data in your browser cache which are both stupid ideas. No option to remove the image title from the top of the gallery. Oh, you can rename it, but you can’t change the font style or even just get rid of it. You’re stuck with it. At least - I * haven’t found a way to change it. Something as simple as renaming or editing a title should be front-and-center for anything and not buried under a truck load of functions that are not necessary – especially when the basics don’t work. 1 Million+ installs and I couldn’t even get a simple gallery to run. Maybe it’s great for a couple images of low resolution, but I need something more professional. I’m not sure how they all got theirs working but, looking at the reviews, I’m sure the developers will tell me this is my fault. I’m no coding wizard, but I’m not trying to make this plugin do backflips. Just want 40 images in a gallery that people can click on and see a bigger version for easier viewing. That’s all. This plugin does not appear to support that request so therefor I am moving on. 1Million installs -1. Viewing 2 replies - 1 through 2 (of 2 total) * Plugin Contributor [Imagely](https://wordpress.org/support/users/imagely/) * (@imagely) * [8 years, 5 months ago](https://wordpress.org/support/topic/clunky-mess/#post-9737891) * [@lyniaer](https://wordpress.org/support/users/lyniaer/) – Through many user feedback conversations we have found it best not to delete the saved data (in the database) for the NextGEN Gallery installation as users often change their minds and are happy to have those details retained. All that being said we also are happy to provide a process to completely clean NextGEN Gallery from your WordPress installation upon request. See the following: * This process will generally work but we recommend you have a complete fully verified back-up of your site just in case you run into any problems: * Use FTP to remove NextGEN Gallery related folders. Then use something like [http://wordpress.org/plugins/wpdbspringclean/](http://wordpress.org/plugins/wpdbspringclean/) to delete all the ngg tables. Then use something like [http://wordpress.org/plugins/database-peek/](http://wordpress.org/plugins/database-peek/) to search through the remaining tables for NGG references. Then use something like [http://wordpress.org/plugins/edit-any-table/](http://wordpress.org/plugins/edit-any-table/) to delete all of these database entries. * Tables typically involved: wp_ngg_*, wp_options, wp_postmeta, and wp_usermeta * — * As to the issues and modifications to the layouts you are describing we do apologize for your inconveniences although for the most part it seems a bit of custom CSS would likely have sorted out your most significant concern of displaying a gallery’s title. * We wish you the best of luck going forward with whichever approach you take to displaying images, in the situation of wanting “… 40 images in a gallery that people can click on and see a bigger version for easier viewing” you should be able to easily find a much more basic gallery system to use (possibly even something from within Jetpack or your current theme?). * – Cais. * [edanzer](https://wordpress.org/support/users/edanzer/) * (@edanzer) * [8 years, 5 months ago](https://wordpress.org/support/topic/clunky-mess/#post-9738429) * [@lyniaer](https://wordpress.org/support/users/lyniaer/) – While we’re sad to see you didn’t have a great experience, we appreciate the effort to provide detailed feedback. * Some of the issues you note – like storing data and keeping ID’s unique – are quite intentional, and born of past user frustrations of various kinds. These are essentially safety measures, and while some users find them excessive, historical experience has shown them to be the right approach – greatest good for the greatest number. * I doubt you’d find those particular issues to be so problematic, though, if the rest of the plugin was working for you. I think that’s the bigger issue. Obviously, creating a simple gallery with 40 images and being able to open it in a lightbox is standard gallery behavior. It should be easy, and yes, obviously, it’s working for most users. * I won’t say it’s your fault, per se, but just if you’re having an issue that others aren’t, there’s a good chance it’s something related to your environment. It’s hard to know what without troubleshooting. * I will say that this is one of the greatest challenges – for us and all plugin developers – in the WordPress environment. Our plugins are loaded in so many thousands of different kinds of environments – different servers, security measures, PHP versions, WordPress configurations, etc – that it is basically impossible to get something working flawlessly working in every possible instance. * I have to assume that in your case, we’ve just stumbled on an environment that has some variable that we haven’t seen or accommodated yet. Given the sheer number of installs we have, this just happens from time to time. * Given it’s not working for you, your review is justified. If you want to try again, and post your issue in the forum, we may be able to guide you to solving it. If not, we understand and we hope you find another gallery solution that works for you. * Thanks, -Erick (CEO, Imagely) - This reply was modified 8 years, 5 months ago by [edanzer](https://wordpress.org/support/users/edanzer/). Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Clunky mess’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * 2 replies * 3 participants * Last reply from: [edanzer](https://wordpress.org/support/users/edanzer/) * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/clunky-mess/#post-9738429)