Title: Cloudflare error
Last modified: August 21, 2016

---

# Cloudflare error

 *  [wavesoftech](https://wordpress.org/support/users/wavesoftech/)
 * (@wavesoftech)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-error/)
 * Beginning about three days ago all my sites started receiving the cloudflare 
   error “Unable to communicate with CloudFlare API: Setting: zone_settings name
   lookup timed out”. The email address and API keys are correct in the settings
 * I have talked with Cloudflare support and my hosting provider to find a solution
   but without luck. Any suggestions? Thanks.
 * [https://wordpress.org/plugins/w3-total-cache/](https://wordpress.org/plugins/w3-total-cache/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [David Y](https://wordpress.org/support/users/davidryuen/)
 * (@davidryuen)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cloudflare-error/#post-4815190)
 * I have the same problem. I cannot change security (always set to Essentially 
   Off), Development Mode (always set to Off) and Rocket Loader (always set to Off).
   I am currently in discussions with CloudFlare support.
 * I have one site on another host and I do not see those problems. I can change
   security and development mode so I am thinking it is my primary host that has
   the issue.
 * So far, CloudFlare tech support had me run a line of code on my server that used
   my e-mail address and API key and send them the output.
 *  [David Y](https://wordpress.org/support/users/davidryuen/)
 * (@davidryuen)
 * [12 years ago](https://wordpress.org/support/topic/cloudflare-error/#post-4815342)
 * The problem appears to have been fixed. There was no one clear culprit. There
   was some kind of timeout occurring between my websites and CloudFlare and that
   caused the error messages.
 * The problem cleared up for me and wavesoftech after CloudFlare fixed an issue
   with IPv6 connectivity to [http://www.cloudflare.com](http://www.cloudflare.com)
   but they were not sure that was the root of the problem.
 * Nevertheless, I no longer have the error messages and I can change my settings
   in W3 Total Cache without getting error messages.
 * Only certain hosts were affected by this so this must have been a bad combination
   of specific host configurations with CloudFlare.
 *  [Watch Teller](https://wordpress.org/support/users/watchteller/)
 * (@watchteller)
 * [12 years ago](https://wordpress.org/support/topic/cloudflare-error/#post-4815346)
 * Please refer [this thread](http://wordpress.org/support/topic/unable-to-communicate-with-cloudflare-api-cloudflare-requires-email-to-be-se?replies=9)
   hope will help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cloudflare error’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Watch Teller](https://wordpress.org/support/users/watchteller/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cloudflare-error/#post-4815346)
 * Status: not resolved