Support » Plugin: External Media » CloudApp Plugin Option – Unable to Login

  • hootyapps

    (@hootyapps)


    Hello Minnur,

    Thank you for a well thought out wordpress plugin which we are now using on our site https://www.hootyapps.com.

    Unfortunately when trying to use the option within External Media to import from ClouApp, the login pop-up window shows the following message even though the user name and password is correct.

    The URL on the pop window is:

    https://www.hootyapps.com/?external_media_plugin=CloudApp

    The error message shown is:

    Please make sure you provided correct email address and password.If you do not have an account please signup to CloudApp.

    I suspect this is due to CloudApp’s new URL being https://www.getcloudapp.com
    or alternatively is External Media depending on a CNAME custom domain configuration.

    Thanks
    Hooty Apps Team

    • This topic was modified 2 months ago by  hootyapps.

    The page I need help with: [log in to see the link]

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