Title: Closing ticket
Last modified: April 26, 2017

---

# Closing ticket

 *  [pik256](https://wordpress.org/support/users/pik256/)
 * (@pik256)
 * [9 years ago](https://wordpress.org/support/topic/closing-ticket/)
 * There is an option to set a status of a ticket on closing. Of course by default
   it is “closed” status. Unfortunately, when I renamed “closed” status to “zamknięte”(
   note non-ascii character in the name) then I cannot set this option. It is possible
   only when then status name does not contain non-ascii characters.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [9 years ago](https://wordpress.org/support/topic/closing-ticket/#post-9078036)
 * Hi [@pik256](https://wordpress.org/support/users/pik256/)
 * Please make sure you use utf-8 character set characters.
 *  Thread Starter [pik256](https://wordpress.org/support/users/pik256/)
 * (@pik256)
 * [9 years ago](https://wordpress.org/support/topic/closing-ticket/#post-9078207)
 * But of course, I use it. I can assign this name to status in utf8. It works. 
   But when I choose the status from list in plugin options (as a target status 
   for close button) and save it, then after reloading an options page this option
   is empty.
 *  [ashwiniwakchaure](https://wordpress.org/support/users/ashwiniwakchaure/)
 * (@ashwiniwakchaure)
 * [8 years, 12 months ago](https://wordpress.org/support/topic/closing-ticket/#post-9139956)
 * Hi there,
 * We have tested the issue on our local and it is working fine.
    Can you please
   share screen shot of issue to debug more? It will give the more clear idea of
   the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Closing ticket’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-support-plus-responsive-ticket-
   system_868078.svg)
 * [WP Support Plus Responsive Ticket System](https://wordpress.org/plugins/wp-support-plus-responsive-ticket-system/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-support-plus-responsive-ticket-system/reviews/)

## Tags

 * [Localization](https://wordpress.org/support/topic-tag/localization/)

 * 3 replies
 * 3 participants
 * Last reply from: [ashwiniwakchaure](https://wordpress.org/support/users/ashwiniwakchaure/)
 * Last activity: [8 years, 12 months ago](https://wordpress.org/support/topic/closing-ticket/#post-9139956)
 * Status: not resolved