Title: Plugin Support Guide – READ IT BEFORE POSTING!
Last modified: August 22, 2016

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# Plugin Support Guide – READ IT BEFORE POSTING!

 *  Plugin Contributor [whiletrue](https://wordpress.org/support/users/whiletrue/)
 * (@whiletrue)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/closed-plugin-support-guide-read-it-before-posting/)
 * Hi all,
    some suggestion for a better living in this support forum:
    - Before opening a new topic for your issue, have a look at the plugin description,
      FAQ and website; then look inside older support topics, then google it. A 
      lot of times the same problem has been already discussed and resolved elsewhere
    - If you want to be helped quickly, please provide details: site url, plugin
      settings. Enable the plugin “debug” advanced option and paste the debug text.
      Also try the “erase_cached_data” option to clean the widget cache and see 
      if it correctly shows the tweets. If you care a lot about your privacy, contact
      me via email
    - Beware of other possibly conflicting plugins (e.g. cache, optimization plugins);
      if unsure, try to disable them before writing about your issue
    - I usually read every support request and reply as soon as I have a decent 
      answer; when I don’t reply, I’m usually looking for a solution (or I’m really
      overworked at the moment)
    - Don’t expect too much from me! I’m just doing it for free in my (diminishing
      day after day) spare time
 * [https://wordpress.org/plugins/really-simple-twitter-feed-widget/](https://wordpress.org/plugins/really-simple-twitter-feed-widget/)

The topic ‘Plugin Support Guide – READ IT BEFORE POSTING!’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/really-simple-twitter-feed-widget_666768.
   svg)
 * [Really Simple Twitter Feed Widget](https://wordpress.org/plugins/really-simple-twitter-feed-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/really-simple-twitter-feed-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/really-simple-twitter-feed-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/really-simple-twitter-feed-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/really-simple-twitter-feed-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/really-simple-twitter-feed-widget/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [whiletrue](https://wordpress.org/support/users/whiletrue/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/closed-plugin-support-guide-read-it-before-posting/)
 * Status: not a support question