Title: Close does not work Last modified: August 22, 2016 --- # Close does not work * Resolved [julio.albuquerque](https://wordpress.org/support/users/julioalbuquerque/) * (@julioalbuquerque) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/) * Open configured in Overlay Images for yes. So when the user clicks on the image of the slide opens a box with a photo full size, so far everything works perfect. But when trying to click the “X” to close the “X” window flashes and closes not only with ESC or clicking outside the image. I would also like to know if it has to continue browsing large images open. * Julio. * [https://wordpress.org/plugins/slideshow-gallery/](https://wordpress.org/plugins/slideshow-gallery/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5245997) * Thank you for your post. * This is not a known problem from what we know. * Can you please give a link to the post/page with the slideshow on it where this problem occurs so that I can give some advice? * I look forward to your response. * Thread Starter [julio.albuquerque](https://wordpress.org/support/users/julioalbuquerque/) * (@julioalbuquerque) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246008) * Hello! Follow the link: [http://108.167.132.36/~horta538/?page_id=22268](http://108.167.132.36/~horta538/?page_id=22268) * Thread Starter [julio.albuquerque](https://wordpress.org/support/users/julioalbuquerque/) * (@julioalbuquerque) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246114) * Now the gallery was all messed up! Can you help? * Help, please! * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246175) * Thank you for your responses. * I looked at the link and immediately noticed that the CSS isn’t loading. * So in the console, the CSS URL shows 500 Internal Server Error, see this: [http://goo.gl/k94qsd](http://goo.gl/k94qsd) * The hosting is probably blocking the URL with Apache mod_security or something similar for security reasons. Can you please show the hosting provider the screenshot above and ask them about it? The URL is: * [http://108.167.132.36/~horta538/wp-content/plugins/slideshow-gallery/views/default/css-responsive.php?layout=responsive&resheight=60&resheighttype=%25&resizeimages=N&width=450&height=250&border=1px+solid+%23CCCCCC&background=%23000000&infobackground=%23000000&infocolor=%23ffffff&thumbactive=&unique=gallery1&wrapperid=slideshow-wrappergallery1&autoheight=false&thumbwidth=100&thumbheight=75&sliderwidth=625&infohideonmobile=1](http://108.167.132.36/~horta538/wp-content/plugins/slideshow-gallery/views/default/css-responsive.php?layout=responsive&resheight=60&resheighttype=%25&resizeimages=N&width=450&height=250&border=1px+solid+%23CCCCCC&background=%23000000&infobackground=%23000000&infocolor=%23ffffff&thumbactive=&unique=gallery1&wrapperid=slideshow-wrappergallery1&autoheight=false&thumbwidth=100&thumbheight=75&sliderwidth=625&infohideonmobile=1) * Thread Starter [julio.albuquerque](https://wordpress.org/support/users/julioalbuquerque/) * (@julioalbuquerque) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246178) * I found the error! I changed the permissions of files and directories in my hospegadem. Changed these permissions to 777, but the 755 is correct for directories and 644 for files. * Now the gallery is not mangled. * But an error still persists: when i click image to open large “X” to close the window is still “shaking” and the click does not work. Also need to click to open the large image, you can continue navigating through large images, it is possible? Can you help? * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246232) * Thank you for your response. * The close button not working is not a known issue. There must’ve been a Javascript error causing this by the theme or another plugin. * I looked at your link again but see that you are using a different slideshow now. * Thread Starter [julio.albuquerque](https://wordpress.org/support/users/julioalbuquerque/) * (@julioalbuquerque) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246233) * Thanks for the feedback. * I could not wait and I used another plugin. * Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/) * (@contrid) * [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246234) * Ok, thanks for letting me know and sorry for not getting back to you quicker. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Close does not work’ is closed to new replies. * ![](https://ps.w.org/slideshow-gallery/assets/icon-256x256.png?rev=1187457) * [Slideshow Gallery LITE](https://wordpress.org/plugins/slideshow-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/slideshow-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/slideshow-gallery/) * [Active Topics](https://wordpress.org/support/plugin/slideshow-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/slideshow-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/slideshow-gallery/reviews/) * 8 replies * 2 participants * Last reply from: [Tribulant Software](https://wordpress.org/support/users/contrid/) * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/close-does-not-work/#post-5246234) * Status: resolved