• Resolved mstudioIL

    (@mstudioil)


    In one of my site I have old version of the pop and I 4 position for the close button,
    why in the new version I only have 2 and they are all at the bottom? how to I set the close button to be on the top-right like I have with the old version?
    Also the editing screen return to one column even I set it to 2 columns when I return to the editing screen

    • This topic was modified 1 month, 3 weeks ago by mstudioIL.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @mstudioil,

    Please kindly note that most possibly the issue is with your current theme.
    May we ask you to change your theme to the one that you had previously?
    Please let us know if it helped.

    Regards,
    Popup Builder Team

    Thread Starter mstudioIL

    (@mstudioil)

    How these the theme I using apply to the Admin area and the plugin settings?
    I can’t change the theme in live site and anyway it is the same theme on both sites.

    Plugin Support Sygnoos Support

    (@sygnoossupport)

    Dear @mstudioil,

    We may have miscommunicated with something, our apologies.
    Please note that we meant to say to change your popup’s theme not the website. You may do it from your popup’s settings, section Design. See the screenshot here https://prnt.sc/NTdu58q-N3Rx
    Please keep us posted about your progress.

    Regards,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.