Close button missing

  • Resolved mikeyascanio

    (@mikeyascanio)


    6 years, 7 months ago

    Hi Team,

    We are using your lightbox plugin for the description pages in our catalogue but for some reason, I can’t get to show an X button to close it, and it’s super hard to close it clicking on the background.

    I did hide the image with display:none because we don’t have images but before it, it didn’t have the X button either.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    6 years, 7 months ago

    Hi mikey,

    Just to let you know, what you’re referring to is the Lightbox Mode option in UPCP, which has nothing to do with this plugin. It’s a separate feature of the catalog that doesn’t make use of this plugin.

    It looks like you added a bottom margin of 10% to the custom CSS. That is what’s causing your problem, as the bottom margin isn’t the background div and, as such, isn’t clickable to close it.

    Just remove this bottom margin CSS you’ve added and all of the background will be clicakble.

    The lightbox mode has no close button. We’ll note this down as a feature suggestion.

    Thread Starter mikeyascanio

    (@mikeyascanio)

    6 years, 7 months ago

    Hello,

    I took out the margin of 10% and I still have the same issue.

    I took a screenshot of the situation, there is something blocking it and I don’t know what it is.
    https://noverek.com.mx/wp-content/uploads/2017/08/problem-lightbox.jpg.
    If you click out of that margin, it works but as you can see, there is a big blue margin on the top that won’t let you close the lightbox.

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    6 years, 7 months ago

    Hi Mikey,

    Since, you are hiding the image. Can you please try using a set height instead of vh. Example given below:

    #upcp-lightbox-div {
    height: 200px !important;
}

    Thank you.

    Thread Starter mikeyascanio

    (@mikeyascanio)

    6 years, 7 months ago

    Thank you, it worked!

Viewing 4 replies - 1 through 4 (of 4 total)
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