Close button in multi-choise field

  • Resolved pechenikh

    (@pechenikh)


    1 year, 5 months ago

    Hello, help me solve the problem. The close button (small triangle on the right) in the multi-choice field does not work. The button opens, but does not close the selection list when pressed. Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nik Sebastian

    (@niksebastian)

    1 year, 5 months ago

    Hi @pechenikh,

    Sorry to hear about the odd issue that you are facing here!

    However, I tried to access the form and the close button works correctly. In case you are curious, here is a screencast I have recorded.

    Please review and let me know if I am missing something obvious here and also if the issue still persists, please share the exact steps to replicate the issue along with the Browser Name.

    Kindly,

    Thread Starter pechenikh

    (@pechenikh)

    1 year, 5 months ago

    Hi @niksebastian,

    On your video, to close the selection block, you click out of the box. But the triangle button (not the cross) does not collapse the selection block. I want this button to work on collapsing as well as in the single selection field

    Screenshot: https://disk.yandex.ru/i/qJZahGa5WVmCdg

    Nik Sebastian

    (@niksebastian)

    1 year, 5 months ago

    Hi @pechenikh

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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