Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @gatlinjack – Not seeing any popup maker popups on the page. Assuming you found another plugin to solve your needs. Closing this for now. Let me know if you decide to revisit the issues.

    That said I found several JavaScript errors on your site which could be the cause.

    Thread Starter gatlinjack

    (@gatlinjack)

    Thanks @danielser, this hasn’t been resolved. I didn’t build the original site, and was hoping it was an easy fix:/ Can you give me an idea of where to start? I deactivated the plugin to try another. But, it’s activated again now.

    Thread Starter gatlinjack

    (@gatlinjack)

    Thanks @danielser, this hasn’t been resolved. I didn’t build the original site, and was hoping it was an easy fix:/ Can you give me an idea of where to start? I deactivated the plugin to try another. But, it’s activated again now.

    Plugin Author Daniel Iser

    (@danieliser)

    @gatlinjack – Looks like a theme JS issue. Your theme appears to be overwriting a built in jQuery easing function (generally a bad idea). Their new overwrite method calls a function that doesn’t exist which causes a fatal JS error. That stops all other JS from processing.

    This link has several possible solutions, all of which would need to be made in your themes code, so not sure I can help very much there.

    Plugin Author Daniel Iser

    (@danieliser)

    You could try setting the popup animation to “None” and see if that works.

    Thread Starter gatlinjack

    (@gatlinjack)

    Thanks! I appreciate the advice 🙂

    Plugin Author Daniel Iser

    (@danieliser)

    @gatlinjack – Not a problem, once you solve that JS error/issue you should be fine.

    Plugin Author Daniel Iser

    (@danieliser)

    Closing this ticket due to inactivity. If your still having an issue post here and we will continue troubleshooting.

    Please take a moment to rate and review the plugin and or support.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Close Button Doesn't work’ is closed to new replies.