Support » Plugin: FancyBox for WordPress » Close button doesn’t properly work

  • Resolved mateuszkib77

    (@mateuszkib77)


    Hello. I have a problem with close button. I click on the close button, but image doesn’t hide. When I click twice, image is hiding. What’s going on ?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mplusb

    (@mplusb)

    Hello @mateuszkib77,

    Thank you for reaching out to us!
    I was unable to replicate this on my test gallery.
    Can you please deactivate all of your plugins for a couple of minutes except
    FancyBox to see if it works afterward?

    It is possible that another plugin is interfering with it. If it works once you have your plugins deactivated then re-activate them one by one until you find the culprit.

    Let me know how it goes!

    Warmly,
    Mihaela

    I deactivate plugins and FancyBox still doesn’t work …

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    @mateuszkib77 – you’re using another plugin, that’s currently active, called Responsive Lightbox.

    That plugin as well as Easy FancyBox, both use the same JS script – fancybox.js. Hence, the issue. If you can disable the Easy Fancybox plugin, our plugin will suddenly start working just fine 🙂

    Warm regards,
    Cristian.

    @cristianraiber-1 hmmm, It work :p . Thanks !
    Edit: However, I hurried up, it still doesn’t work

    • This reply was modified 1 month, 1 week ago by mateuszkib77.
    • This reply was modified 1 month, 1 week ago by mateuszkib77.
    • This reply was modified 1 month, 1 week ago by mateuszkib77.
    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    @mateuszkib77 – it looks like you have a JS error, that seems to be coming from a widget you’re using, where you’ve inserted some custom JS code.

    You can see it here: https://imgur.com/x7JkeTj

    Thanks,
    Cristian.

Viewing 5 replies - 1 through 5 (of 5 total)
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