• Resolved ryanneilmed

    (@ryanneilmed)


    When trying to clone a site, NS site copier just spins and never completes. Console error is

    /wp-admin/admin-ajax.php?flag=ns_cloner_process_init:1 Failed to load resource: the server responded with a status of 500 ()

    Any ideas?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Paul Kevin

    (@pkns)

    Hey @ryanneilmed

    The response means there is a server error on your site. Please check your server error log. You can also have a look at how to debug in WordPress to better find the cause of the error

    Thread Starter ryanneilmed

    (@ryanneilmed)

    The PHP error is AH01071: Got error ‘PHP message: WordPress database error Table ‘wp_dtbh7.ZH2zvRfW_2_options’ doesn’t exist for query

    It’s trying to create the site before the tables are created…also this error is misspelled

    AH01071: Got error ‘NSERT INTO ZH2zvRfW_2_options

    What is going on here lol

    We have another multi-site network installed on the same sever with 23 sites on it. I used the cloner plugin for that and it worked flawlessly every time.

    Plugin Contributor Paul Kevin

    (@pkns)

    Hey @ryanneilmed

    Are you cloning into an existing site (over writing)? The site is generally always created before importing the tables. Once the site exists, the data is copied over

    Thread Starter ryanneilmed

    (@ryanneilmed)

    We are cloning from the main site to a brand new site with a site ID of 2. I was able to create a new site, but none of the data came over. No styles, no settings, no favicon etc.

    Plugin Contributor Paul Kevin

    (@pkns)

    Hey @ryanneilmed

    If you are using a page builder, you might need to regenerate assets or styles or check the license key as most page builders have restrictions on usage.

    Thread Starter ryanneilmed

    (@ryanneilmed)

    We are using a page builder but it’s an agency version which gives us unlimited usage. Turns out there was some kind of plugin conflict. I had to disable every plugin except NS cloner and then it worked. Thanks for your help and suggestions!

Viewing 6 replies - 1 through 6 (of 6 total)

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