Title: clone failure
Last modified: August 22, 2016

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# clone failure

 *  [kstavert](https://wordpress.org/support/users/kstavert/)
 * (@kstavert)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/)
 * I’ve used WP Clone numerous times
    with great success…
 * I have a custom site that needs to be
    updated and I wanted to clone/copy/back
   it up before updating to WP 4
 * I installed WP Clone and clicked
    “Create Backup”… I received the notice that
   it may take some time….
 * I left/returned and the WP Clone screen is
    blank…. when I refreshed the page,
   there was no link or backup????
 * Suggestions, please….
 * thanks Karen
 * [https://wordpress.org/plugins/wp-clone-by-wp-academy/](https://wordpress.org/plugins/wp-clone-by-wp-academy/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [kstavert](https://wordpress.org/support/users/kstavert/)
 * (@kstavert)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/#post-5419551)
 * Same issue on two more sites…
 * I wait and wait and the whirling stops and….
    …….. nothing… blank page….no backup?
 *  Thread Starter [kstavert](https://wordpress.org/support/users/kstavert/)
 * (@kstavert)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/#post-5419584)
 * finally….first time I’ve been
    presented with an error code:
 * The plugin encountered an error during the
    database backup,the following error
   message was returned:
 * Error Message : MySQL server has gone away
 * Temporary files created in /home/xxxxxxx/public_html/xxxxxxx411.com/wp-content/
   uploads/wp-clone/wpclone_backup will be deleted.
 *  [DavidSadler](https://wordpress.org/support/users/davidsadler/)
 * (@davidsadler)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/#post-5419597)
 * I’m getting 500 server errors or some other error whenever trying WP Clone backups.
   This is on a GoDaddy hosting plan if that makes a difference along with Bridge/
   Qoda theme and WP 4.0. I’ve tried several times yesterday and today. Any help
   out there?
 *  [digitalrenewal](https://wordpress.org/support/users/digitalrenewal/)
 * (@digitalrenewal)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/#post-5419696)
 * I kept getting these errors, or just nothing. I deleted all the plugins that 
   were turned off – that helped at least get through that blank screen to the MySQL
   error. Then i cleaned up some more, and deleted plugins that werent necessary,
   and viola! backup in like 12 seconds, no errors, and saved 30mb.
 * Try cleaning up your plugins and see what happens.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘clone failure’ is closed to new replies.

 * ![](https://ps.w.org/wp-clone-by-wp-academy/assets/icon-128x128.png?rev=2181280)
 * [Clone](https://wordpress.org/plugins/wp-clone-by-wp-academy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-clone-by-wp-academy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-clone-by-wp-academy/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [digitalrenewal](https://wordpress.org/support/users/digitalrenewal/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/clone-failure/#post-5419696)
 * Status: not resolved