Image cropping function does not work, upload process
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the clipping image function does not work, it is processed, only the default option is enabled
https://ibb.co/kQ38W9z
https://ibb.co/8dgwJPW- This topic was modified 4 years, 3 months ago by Maik CPA.
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Hi @maikcpa,
What version of the Ultimate member core you have installed on your website?
Please make sure to update to the latest Ultimate member core 2.1.3.
This issue can be also caused by some conflicts with your theme or one of your plugins.
Please do a quick conflict test and see if this issue goes away.
Here is the doc on how to do a conflict test if you are not sure how to do it.Regards.
The core version is Ultimate 2.1.3.
I made a quick conflicts test and the problem does not disappear.
https://ibb.co/88BBQk0thanks and sorry for the inconvenience … this plugin is excellent so the query
- This reply was modified 4 years, 3 months ago by Maik CPA.
Hi @maikcpa,
Do you have GD library installed on your server?
Can you please attach the screenshot of your install info “Web server extensions/modules” section from Ultimate member -> Settings -> Install info tab.
It looks like an issue on your server side.
Please also attach the screenshot of the Network tab of the developer’s console of your browser while you are trying to upload an image.Regards.
### Begin Install Info ###
## Please include this information when posting support requests ##
— Site Info —
Site URL: https://insxxxxxol.com/a1
Home URL: https://insxxxxxol.com/a1
Multisite: No
— Hosting Provider —
Host: DBH: localhost, SRV: inxxxxxxxxxxxxxxxxxl.com
— User Browser —
Platform: Windows
Browser Name: Chrome
Browser Version: 79.0.3945.117
User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
n64; x64) AppleWebKit/537.36 (KH
TML, like Gecko) Chrome/79.0.394
5.117 Safari/537.36—- Current User Details —
Role: administrator
— WordPress Configurations —Version: 5.3.2
Language: es_ES
Permalink Structure: /index.php/%year%/%monthnum%/%postname%/%post_id%/%author%/%category%/
Active Theme: SnowFall Extend 1.9
Page On Front: Iniciar sesión (#11)
Page For Posts: (Untitled) (#0)
ABSPATH: /home3/xxxxxxxx/public_html/a1/
All Posts/Pages: 2
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 3, Status: Acceptable
Memory Limit: 40MB— UM Configurations —
Version: 2.1.3
Upgraded From: 2.1.3-beta3
Current URL Method:
Cache User Profile: No
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No— UM Users Configuration —
Default New User Role: subscriber
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: No
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off— UM Access Configuration —
Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 5— UM Email Configurations —
Mail appears from: INSCRIPCIONES
Mail appears from address: uxxxxxxxx@gmail.com
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: Yes
Account Approved Email: Yes
Account Rejected Email: Yes
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes— UM Total Users —
All Users(3)
administrator(1)
subscriber(1)
um_editor-unipol(1)
none(0)— UM Roles —
Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
Editor Unipol (um_editor-unipol)
— UM Custom Templates —
N/A
— UM Email HTML Templates —
N/A
— Web Server Configurations —PHP Version: 7.1.14
MySQL Version: 5.6.41
Web Server Info: Apache
— PHP Configurations —
PHP Memory Limit: 256M
PHP Upload Max Size: 256M
PHP Post Max Size: 260M
PHP Upload Max Filesize: 256M
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
— Web Server Extensions/Modules —
DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.
— Session Configurations —
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On
— WordPress Active Plugins —
Admin Columns: 3.4.8
Disable Gutenberg: 2.0
File Manager Advanced: 3.1
Kaya QR Code Generator: 1.2.0
Really Simple SSL: 3.2.7
Shortcodes Ultimate: 5.6.2
TinyMCE Advanced: 5.3.0
Ultimate Member: 2.1.3### End Install Info ###
please
I must add that it is in the registration form … in the profile form everything is OK
Hi @maikcpa
Sorry for the late response.
Please feel free to re-open this thread if you’re still encountering the issue.
Regards,
- The topic ‘Image cropping function does not work, upload process’ is closed to new replies.