Support » Fixing WordPress » Client's updates only show on his PC

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Mark Ratledge

    (@songdogtech)

    Forum Moderator

    If he logs into the site as himself on a different PC or Mac on the same LAN network at his place of work, he has the same issues.

    Sounds like a LAN cache; tell him to ask his network techs.

    His network guy says this might explain why he can see the updates on his Mac but wouldn’t explain why others at his office don’t see the updates.

    He has confirmed that his user account/profile/login experiences problems when he logs into it but on another pc on the network. He makes updates that show in backend but dont display on front end on that pc.

    I’ve also created a new administrator account on the site and provided him these details but he is unable to login using these details supplied on his own mac. However he is able to login using these details on another pc/mac in the office.

    Does this help refine the potential cause?

    Moderator Mark Ratledge

    (@songdogtech)

    Forum Moderator

    His network guy says this might explain why he can see the updates on his Mac but wouldn’t explain why others at his office don’t see the updates

    It’s a Local Area Network cache. It’s a network problem in the office. And/or something with that one Mac. It’s not WordPress.

    When he’s on a colleagues PC (using their windows login) using the new admin WordPress account, he can make edits and they are published OK for all to see.

    He is unable to sign into wordpress using the new admin account when he is logged into windows using his own windows account.

    Does that shed any more light or do you still think the same way?

    esmi

    (@esmi)

    Forum Moderator

    Sounds like a problem with that one Mac

    Moderator Mark Ratledge

    (@songdogtech)

    Forum Moderator

    It’s very difficult or impossible to diagnose a LAN network problem from a distance. And these forums are for WordPress, not network issues.

    He is unable to sign into wordpress using the new admin account when he is logged into windows using his own windows account.

    when he is logged into windows using his own windows account: that’s obviously a windows account problem on the windows box.

    songdgtech

    You were absolutely right and your hunch/knowledge pointed us in the right direction.

    This, combined with the recognition that the last update the the client did that worked was just prior to us moving the webhosting to another platform. His mac was for some reason still trying to see the site at the old hosts!

    Many many thanks.

    I am having the same issue as described in the original post — updates only show when I am logged into my computer. If I am logged out, the latest post that shows is from over a month ago (Feb. 9), even though new content has been made since then. Page edits are also mysteriously absent when I am not logged in.

    What’s the deal here? Any thoughts?

    http://www.small-scale.net/yearofmud

    @bml – it’s generally better to stick with your own thread rather than one that is already marked resolved. For something like this, it’s almost certainly not an identical situation.

Viewing 9 replies - 1 through 9 (of 9 total)
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