Title: Clients
Last modified: January 10, 2022

---

# Clients

 *  Resolved [a2zcomputing](https://wordpress.org/support/users/a2zcomputing/)
 * (@a2zcomputing)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/clients-4/)
 * Selecting Clients or when adding them to their companies – HOW?
 *     ```
       Trying to under stand how to add the clients? 
   
       Our  clients are Companies with several users
   
       Lets say: 
   
       Hotel 
                     User 1 Email 
                     User 2 Email 
   
       Letting Agent
                     User 1 Email 
                     User 2 Email 
                     User 3 Email 
   
       When I create a User (as support Ticket User) I need to allocate him/her to the company they are from ?
   
       When creating a ticket HOW to we place the user in the correct company? 
       We also need to see all the tickets as Techs for a Particular Client say “Letting Agent”
       ```
   

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/clients-4/#post-15237983)
 * Hi [@a2zcomputing](https://wordpress.org/support/users/a2zcomputing/)
 * I assume you are looking for something like this or can achieve this with the
   Smart Agent assignment, Please visit the following links for the details.
 * [https://getawesomesupport.com/addons/smart-agent-assignment/](https://getawesomesupport.com/addons/smart-agent-assignment/)
 * [https://getawesomesupport.com/documentation/smart-agent-assignment/smart-agent-assignment-concepts/](https://getawesomesupport.com/documentation/smart-agent-assignment/smart-agent-assignment-concepts/)
 * [https://getawesomesupport.com/documentation/smart-agent-assignment/assigning-agents-products/](https://getawesomesupport.com/documentation/smart-agent-assignment/assigning-agents-products/)
 * Any questions, please let me know.
 * Regards
 *  Thread Starter [a2zcomputing](https://wordpress.org/support/users/a2zcomputing/)
 * (@a2zcomputing)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/clients-4/#post-15238959)
 * nope completely incorrect 🙁
 * please read the email again, that is 5 support emails coming in
    I want to be
   able to see how many tickets have been opened by all techs for the Hotel?
 * Example
    50 customers (as in businesses) and over 200 emails between them we 
   need to know which email belongs to which customer?
 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/clients-4/#post-15274488)
 * Hi [@a2zcomputing](https://wordpress.org/support/users/a2zcomputing/)
 * Unfortunately, this is not possible with the user settings.
 * Regards
 *  Thread Starter [a2zcomputing](https://wordpress.org/support/users/a2zcomputing/)
 * (@a2zcomputing)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/clients-4/#post-15287896)
 * Oh So not much help as a ticket help desk? we support lots of businesses who 
   have lots of staff
 * I can’t really stick them all in a one company!!
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/clients-4/#post-15313426)
 * Hi [@a2zcomputing](https://wordpress.org/support/users/a2zcomputing/),
 * I thinkg the Company Profiles add-on might work with the multiple email addresses
   from the Productivity add-on:
 * – [https://getawesomesupport.com/addons/company-profiles-shared-tickets-early-release/](https://getawesomesupport.com/addons/company-profiles-shared-tickets-early-release/)
   –
   [https://getawesomesupport.com/documentation/productivity/multiple-e-mail-addresses-tickets-end-users-agents/](https://getawesomesupport.com/documentation/productivity/multiple-e-mail-addresses-tickets-end-users-agents/)
 * For discussing with more detail about your needs, please submit a form here as
   this area is for the free plugin:
 * – [https://getawesomesupport.com/contact/](https://getawesomesupport.com/contact/)
 * Best Regards.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/clients-4/#post-15503551)
 * Hi,
 * Marking as clerified, but if you have more questions about the free plugin, let
   us know.
 * Best Regards.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Clients’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
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 * 6 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/clients-4/#post-15503551)
 * Status: resolved