Title: Client width / Resolution not changing on mobile Last modified: August 30, 2016 --- # Client width / Resolution not changing on mobile * [karlos-gmdd](https://wordpress.org/support/users/karlos-gmdd/) * (@karlos-gmdd) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/) * Plugin appears to be working on some images, but not on background images. See: [http://2bd.c98.myftpupload.com/wp-content/uploads/2014/05/Home_Hero1_Lrg.jpg?debug=true](http://2bd.c98.myftpupload.com/wp-content/uploads/2014/05/Home_Hero1_Lrg.jpg?debug=true) * homepage: [http://2bd.c98.myftpupload.com/](http://2bd.c98.myftpupload.com/) * code: * ```

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``` * [https://wordpress.org/plugins/adaptive-images/](https://wordpress.org/plugins/adaptive-images/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6739875) * Well, it seems that the plugin is working alright, but it is actually not resizing any images at all! It is serving the original size for all images. * Could you send me the output of the “Print debug” and “Print diagnostics” buttons in the plugin settings, please? * [bradcooper2112](https://wordpress.org/support/users/bradcooper2112/) * (@bradcooper2112) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6739885) * Hi the plugin is working, but not resizing any of the images. Below is debug and print diagnostics.. PHP GD library is installed. ✔ Image cache directory has been created. /home/content/p3pnexwpnas06_data01/44/2848844/html/wp-content/ cache/adaptive-images => drwx—r-x ✔ Installation .htaccess file is setup OK. / home/content/p3pnexwpnas06_data01/44/2848844/html/.htaccess => -rw—-r– ❖ Adaptive images settings dump: array(12) { [“resolutions”]=> array(3) { [0]=> int(1024)[ 1]=> int(640) [2]=> int(480) } [“landscape”]=> bool(true) [“cache-directory”] => string(21) “cache/adaptive-images” [“watched-directories”]=> array(3) { [0] => string(18) “wp-content/uploads” [1]=> string(17) “wp-content/themes” [2]=> string(99) “http/fcdcedmyftpuploadcom/wp-content/uploads/2015/11/Making-Angels- Stacey-Urrutia-Family-on-Dockjpg” } [“jpeg-quality”]=> int(70) [“watch-cache”] => bool(true) [“browser-cache”]=> float(180) [“hidpi”]=> bool(false) [“cdn-support”] => bool(false) [“sharpen-images”]=> bool(false) [“version”]=> string(6) “0.6.41”[“ sanitized”]=> bool(true) } * Web Server Apache Document Root /var/chroot/home/content/p3pnexwpnas06_data01/ 44/2848844/html PHP 5.4.42 PHP Time Limit 30 PHP Memory Limit 256M PHP Post Max Size 65M PHP Upload Max Size 64M PHP Max Input Vars 1000 PHP Display Errors Yes PHP Error Log MySQL 5.5.43-37.2-log MySQL Ext/mysqli No MySQL Table Prefix wp_cv91r1f46q_ MySQL DB Charset utf8 WP 4.3.1 WP Multisite No WP Debug Mode No WP Site url [http://fcd.ced.myftpupload.com](http://fcd.ced.myftpupload.com) WP WP Home url [http://fcd.ced.myftpupload.com](http://fcd.ced.myftpupload.com) WP Permalinks /%postname%/ WP home path /home/content/p3pnexwpnas06_data01/44/ 2848844/html/ WP content dir /home/content/p3pnexwpnas06_data01/44/2848844/html/ wp-content WP plugin dir /home/content/p3pnexwpnas06_data01/44/2848844/html/wp- content/plugins WP content url [http://fcd.ced.myftpupload.com/wp-content](http://fcd.ced.myftpupload.com/wp-content) WP plugin url [http://fcd.ced.myftpupload.com/wp-content/plugins](http://fcd.ced.myftpupload.com/wp-content/plugins) WP Locale en_US WP Memory Limit 40M WP Max Upload Size 64mb WP Active plugins Gravity Forms v.1.9.14.19 by rocketgenius Adaptive Images for WordPress v.0.6.41 by Nevma Contact Form 7 Datepicker v.2.5.1 by Aurel Canciu Contact Form 7 v.4.3 by Takayuki Miyoshi Custom Permalinks v.0.7.21 by Michael Tyson Duplicate Post v.2.6 by Enrico Battocchi Envato WordPress Toolkit v.1.7.3 by Envato EWWW Image Optimizer v.2.5.3 by Shane Bishop WPBakery Visual Composer v.4.8.0.1 by Michael M – WPBakery.com Regenerate Thumbnails v.2.2.4 by Viper007Bond Revolution Slider v.5.0.9 by ThemePunch Optimize Database after Deleting Revisions v.3.5.1 by CAGE Web Design | Rolf van Gelder, Eindhoven, The Netherlands WooCommerce v.2.4.10 by WooThemes WooSidebars v.1.4.3 by WooThemes Yoast SEO Premium v.2.3.5 by Team Yoast WordPress Charts v.0.6.9.1 by Paul van Zyl WP Rocket v.2.6.12 by WP Rocket WP101 Video Tutorials v.0.3 by WP101Plugin.com WP MU plugins System Plugin v. by * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6739941) * Hi [@bradcooper2112](https://wordpress.org/support/users/bradcooper2112/), * It seems that your plugin settings are saved but the plugin is not working at all! A cookie should be set, but it is not. And a url like [http://fcd.ced.myftpupload.com/wp-content/uploads/2014/09/Making-Angels1.jpg?debug=true](http://fcd.ced.myftpupload.com/wp-content/uploads/2014/09/Making-Angels1.jpg?debug=true) should produce debugging output and not the original image. * Could you remove or correct the watched directory “http/fcdcedmyftpuploadcom/ wp-content/uploads/2015/11/Making-Angels-Stacey-Urrutia-Family-on-Dockjpg”? I believe it might be causing some confusion! * Cheers, Takis * Thread Starter [karlos-gmdd](https://wordpress.org/support/users/karlos-gmdd/) * (@karlos-gmdd) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6739960) * Here is my print debug: ✔ PHP GD library is installed. ✔ Image cache directory has been created. /home/content/p3pnexwpnas10_data02/48/2834548/html/wp-content/ cache/adaptive-images => drwx—r-x ✔ Installation .htaccess file is setup OK. / home/content/p3pnexwpnas10_data02/48/2834548/html/.htaccess => -rw—-r– ❖ Adaptive images settings dump: array(12) { [“resolutions”]=> array(3) { [0]=> int(1024)[ 1]=> int(640) [2]=> int(480) } [“landscape”]=> bool(true) [“cdn-support”]=> bool( true) [“cache-directory”]=> string(21) “cache/adaptive-images” [“watched-directories”] => array(2) { [0]=> string(18) “wp-content/uploads” [1]=> string(17) “wp-content/ themes” } [“jpeg-quality”]=> int(75) [“sharpen-images”]=> bool(true) [“watch- cache”]=> bool(true) [“browser-cache”]=> float(180) [“hidpi”]=> bool(false) [“ version”]=> string(6) “0.6.41” [“sanitized”]=> bool(true) } * Here is wp debug info: Web Server Apache Document Root /var/chroot/home/content/ p3pnexwpnas10_data02/48/2834548/html PHP 5.4.42 PHP Time Limit 30 PHP Memory Limit 256M PHP Post Max Size 65M PHP Upload Max Size 64M PHP Max Input Vars 1000 PHP Display Errors Yes PHP Error Log MySQL 5.5.40-36.1-log MySQL Ext/mysqli No MySQL Table Prefix wp_ MySQL DB Charset utf8 WP 4.3.1 WP Multisite No WP Debug Mode No WP Site url [http://2bd.c98.myftpupload.com](http://2bd.c98.myftpupload.com) WP WP Home url [http://2bd.c98.myftpupload.com](http://2bd.c98.myftpupload.com) WP Permalinks /news/%postname%/ WP home path /home/content/p3pnexwpnas10_data02/ 48/2834548/html/ WP content dir /home/content/p3pnexwpnas10_data02/48/2834548/ html/wp-content WP plugin dir /home/content/p3pnexwpnas10_data02/48/2834548/html/ wp-content/plugins WP content url [http://2bd.c98.myftpupload.com/wp-content](http://2bd.c98.myftpupload.com/wp-content) WP plugin url [http://2bd.c98.myftpupload.com/wp-content/plugins](http://2bd.c98.myftpupload.com/wp-content/plugins) WP Locale en_US WP Memory Limit 40M WP Max Upload Size 64mb WP Active plugins Adaptive Images for WordPress v.0.6.41 by Nevma Advanced Custom Fields Pro v. 5.3.2.1 by elliot condon Disable Emojis v.1.5.1 by Ryan Hellyer Remove Category URL v.1.1 by Valerio Souza, WordLab Academy Snazzy Maps v.1.1.1 by Atmist Category Order and Taxonomy Terms Order v.1.4.6.1 by Nsp-Code Typekit Fonts for WordPress v.1.8 by OM4 Yoast SEO v.2.3.5 by Team Yoast Nested Pages v.1.5.3 by Kyle Phillips WP MU plugins System Plugin v. by * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6739997) * Hi, [@karlos-gmdd](https://wordpress.org/support/users/karlos-gmdd/), it still all seems OK! This is weird behaviour. * It seems that the resolution cookie is being correctly send back to the server for the plugin to handle or it is not received there at all! * Is your website behind a caching server, like Varnish, or a CDN perhaps? Because that might be an issue… * Thread Starter [karlos-gmdd](https://wordpress.org/support/users/karlos-gmdd/) * (@karlos-gmdd) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6740017) * there is caching on that server — it is controlled by media temple. thanks for looking into this for me. * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6740029) * You are welcome! 🙂 * Well this is the issue! The caching. You see the plugin is configured to work on the same server that serves the actual images. And in a CDN or caching server the delivery is handled by the CDN or the caching server. For these cases we have developed the “CDN support” option, which works quite well but is still a bit experimental unfortunately. You may use it if wish and tell me how it works for you. * Also, we will be making it a lot more stable in the upcoming version 0.7.0. So, stay tuned! * Cheers, Takis Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Client width / Resolution not changing on mobile’ is closed to new replies. * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642) * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/) * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/) ## Tags * ["background-image"](https://wordpress.org/support/topic-tag/background-image/) * 7 replies * 3 participants * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/client-width-resolution-not-changing-on-mobile/#post-6740029) * Status: not resolved