Support » Plugin: Appointments » Client was able to book a time during a break?

  • Resolved twinsmagic

    (@twinsmagic)


    I recently got a meeting request and I noticed it was for a time I did not offer on that day of the week. I double checked my working hours and it was still scheduled as a break time so it was all good there. I then went on the interface that my clients see and I am noticing there are way more slots offered than I actually have or have set up for. This just started happening. For example Scot Smith made a meeting for January 26th at 8PM. That time has never been available because I have a break scheduled from 7-9PM. Meetings should only be able to be booked from 10-11, 12-1, 6-7 and 9-10 that day but it is showing every hour in my working hours available. I hope this makes sense. What gives?

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  • Plugin Contributor Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello twinsmagic,

    Can you check if working hours for Non specific provider are matching for working hours for your provider? Try setting them the same way.

    Another reason for the strange issue might be cache plugin. Do you have any? If yes can you disable it and check again?

    Let me know about the results.

    kind regards,
    Kasia

    Plugin Author jdailey

    (@jdailey)

    Thank you for using Appointments. I am going to mark this topic resolved because we haven’t heard from you in awhile. If this issue was not resolved we can reopen it. Thanks again!

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