Title: Client not receiving test emails
Last modified: June 2, 2021

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# Client not receiving test emails

 *  Resolved [CherylS](https://wordpress.org/support/users/cheryls/)
 * (@cheryls)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/)
 * I set up a contact form and tested it with my personal email address. I received
   it but when I put the client’s email address in, she isn’t getting it. Why might
   that be? I’ve sending her emails to that email address and she gets them. I copy/
   pasted it so there shouldn’t be a typo.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fclient-not-receiving-test-emails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [CherylS](https://wordpress.org/support/users/cheryls/)
 * (@cheryls)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/#post-14512413)
 * Finally coming through, takes an hour. Perhaps gmail is causing a delay.
 *  Thread Starter [CherylS](https://wordpress.org/support/users/cheryls/)
 * (@cheryls)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/#post-14512507)
 * Resolved
 *  [Will Derichsweiler](https://wordpress.org/support/users/williamdersh/)
 * (@williamdersh)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/#post-14517213)
 * Hi [@cheryls](https://wordpress.org/support/users/cheryls/),
 * Thanks for letting us know! I’ve marked this post as resolved and if you’d like
   more help with using WPForms Lite, please feel free to reach out.
 * Thanks!
 *  Plugin Support [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * (@kmacharia)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/#post-14517257)
 * Hi [@cheryls](https://wordpress.org/support/users/cheryls/)
 * Thanks for reaching out!
 * I’m glad to hear that this is now resolved.😊
 * In case it helps, you can further improve email deliverability by authenticating
   emails from your domain which will ensure that they are not filtered by the receiving
   mail server.
 * To do this, you can configure a SMTP plugin on your site. We have an article 
   with a list of [recommended SMTP options](https://wpforms.com/docs/how-to-fix-wordpress-contact-form-not-sending-email-with-smtp/)
   and links to their setup tutorials.
 * I hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Client not receiving test emails’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Kenneth Macharia](https://wordpress.org/support/users/kmacharia/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/client-not-receiving-test-emails/#post-14517257)
 * Status: resolved