Title: Client Not Receiving Email
Last modified: August 22, 2016

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# Client Not Receiving Email

 *  [yazdesignz](https://wordpress.org/support/users/yazdesignz/)
 * (@yazdesignz)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/client-not-receiving-email/)
 * I just tried testing to see if I get an email (set up a fake client name but 
   used my email to see how it will look) but I never got an email. So that means
   no client will recieve their notification. This is my WP-Invoice log
 * 9:30 pm October 7, 2014 Notification Sent (New Invoice) to [yazdesignz@yahoo.com](https://wordpress.org/support/topic/client-not-receiving-email/yazdesignz@yahoo.com?output_format=md)
   at 9:30 pm October 7, 2014.
    9:09 pm October 7, 2014 Notification Sent (New Invoice)
   to [yazdesignz@yahoo.com](https://wordpress.org/support/topic/client-not-receiving-email/yazdesignz@yahoo.com?output_format=md)
   at 9:09 pm October 7, 2014. 9:07 pm October 7, 2014 Updated. 9:05 pm October 
   7, 2014 Created by yaz
 * [https://wordpress.org/plugins/wp-invoice/](https://wordpress.org/plugins/wp-invoice/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/client-not-receiving-email/#post-5367990)
 * Are you testing locally or on production server?
 * If local – that will not work. If live – ensure SMTP server is configured and
   mail function is allowed.
 * Also check spam folder.
 *  [bobatea](https://wordpress.org/support/users/extremecarsco/)
 * (@extremecarsco)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/client-not-receiving-email/#post-5368033)
 * Hi Anton,
 * I have the similar problem that client NOT receiving email notification. I used
   gmail to send and hotmail to receive, but no email was ever received (As a client
   or admin.)
 * Could you please guide me through how I can set it up correctly? Do I need extra
   plugin? I’m sure email client is configured with SMTP, which I tried with WooCommerce
   and it worked fine.
 * Thank you very much for your help.
 *  Plugin Contributor [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * (@anton-korotkoff)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/client-not-receiving-email/#post-5368034)
 * If other plugins are sending emails well, but wp-invoice is not then it need 
   to be manually troubleshooted.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Client Not Receiving Email’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-invoice_c36510.svg)
 * [WP-Invoice - Web Invoice and Billing](https://wordpress.org/plugins/wp-invoice/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-invoice/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-invoice/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-invoice/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-invoice/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-invoice/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Anton Korotkoff](https://wordpress.org/support/users/anton-korotkoff/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/client-not-receiving-email/#post-5368034)
 * Status: not resolved