Client Importing

  • lonelywriter

    (@lonelywriter)


    6 years, 11 months ago

    Hi,

    In the free version do you have a limitation on the client importing? I have 720 clients to import. The CSV is recognized and contains the exact same fields. In the end, I get a successful message but only imports 189.

    Thanks

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  • Thread Starter lonelywriter

    (@lonelywriter)

    6 years, 11 months ago

    PS this is really bad. As soon as you import customers in Salon it creates users in WordPress and send out emails to all customers!

    I did more testing. Seems that if one field is missing, either phone number or email, it will not import the client.

    Out of 720 customers, I only have 189 that provided email addresses. Salon import only imports the ones that have email addresses. The ones without it ignores completely. Why is that? Should I not be able to import clients who did not provide one. Albeit I understand they will have to provide one to book after but if I want to manually book them I will have to create the rest of nearly 500 customers.

    • This reply was modified 6 years, 11 months ago by lonelywriter.
    Thread Starter lonelywriter

    (@lonelywriter)

    6 years, 11 months ago

    I just did a test again. Import only myself and my email address. It imports into salon and created also a user in WordPress and sent me an email to reset my password and then I could log into WordPress. Really not good. Is there a way to import without this happening?

    I must now send emails to customers and also delete these profiles.

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