Title: Client can&#039;t login.
Last modified: August 20, 2016

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# Client can't login.

 *  [AntonyC](https://wordpress.org/support/users/antonyc/)
 * (@antonyc)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/client-cant-login/)
 * I have a client who can’t login to a fresh WP install whilst I am able to login
   on both my PC and Laptop using their same login details. She has tried clearing
   cache and cookies with no luck. I have suggested that they disable their firewall
   but haven’t heard back yet. Does anyone have any other suggestion as to what 
   may be causing this?
    Many thanks. Cheers, Antony

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [ricardusexa](https://wordpress.org/support/users/ricardusexa/)
 * (@ricardusexa)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/client-cant-login/#post-3135220)
 * [http://wordpress.org/support/topic/troubleshooting-wordpress-34-master-list](http://wordpress.org/support/topic/troubleshooting-wordpress-34-master-list)
 *  Thread Starter [AntonyC](https://wordpress.org/support/users/antonyc/)
 * (@antonyc)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/client-cant-login/#post-3135229)
 * Thanks, I’m only using the TwentyEleven theme at the moment to show the Client
   around WordPress. I also don’t have any plugins installed yet either. Could it
   be her firewall?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Client can't login.’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [AntonyC](https://wordpress.org/support/users/antonyc/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/client-cant-login/#post-3135229)
 * Status: not resolved

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