Support » Fixing WordPress » Client Accidentally hit upgrade button

  • Resolved wireframe74

    (@wireframe74)


    Hi I have a wordpress intstallation set up here..

    http://www.topshottennis.com/

    The site is still working..I can no longer login to the Admin area.

    Client hit the login button recently and the installation of wordpress is behaving in strange ways.

    They are not able to login now..I have tried resetting password and this no longer works..

    I have just backed up the database. Should I replace certain files to allow users to login.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the default theme by renaming your current theme’s folder using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-running the upgrade manually.

    – reviewing http://wordpress.org/support/topic/411649

    Lots of good info there…thanks for that..I actually went back in and the login was working fine yesterday..And now it isnt..

    http://www.topshottennis.com/dev/wp-admin.php

    Could this have something to do with other users logged in at the same time? It seems to have a mind of its own?

    Moderator James Huff

    (@macmanx)

    The correct URL is:

    http://www.topshottennis.com/dev/wp-login.php

    It appears to be at least loading correctly. Are you still having trouble with it accepting your username and password?

    Yes..am still having issues..(seems like the 404 error is a common one) I tried a few work arounds :

    http://www.seo-strategies.org/2009/08/wp-adminphp-404-not-found-error-wordpress/

    And also this:

    http://www.techzoomin.com/wordpress-login-issueswp-admin-showing-404-error-page/

    But still despite using login details I am getting 404 error once logged in instead of viewing control panel..As mentioned it worked fine yesterday for no know reson..which is why I thought it might have something to do with a few users being logged in at the same time..

    Moderator James Huff

    (@macmanx)

    Try resettings your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename everything except the /twentyten/ directory. This will force the Twenty Ten theme to activate and hopefully rule-out a theme-specific issue (it’s rare, but it does happen).

    Thanks for advice..I tried that also and it wasnt a plugin or a theme issue…Perhaps the automatic upgrade wasnt completed properly and I have to do it manually..

    A few other weird things were happening like when I went to edit a users settings I got an error page..

    All of my files within the directories wp-content,wp-includes and wp-admin now have permissions set to 755..Is this a security threat? Or is 777 the one to watch out for..

    Moderator James Huff

    (@macmanx)

    Perhaps the automatic upgrade wasnt completed properly and I have to do it manually..

    That’s not a bad idea. You might want to try re-doing the upgrade manually.

    A few other weird things were happening like when I went to edit a users settings I got an error page..

    What did the error page say?

    All of my files within the directories wp-content,wp-includes and wp-admin now have permissions set to 755..Is this a security threat? Or is 777 the one to watch out for..

    755 is perfectly safe. It’s the desired permissions setting for directories.

    I just had my first go at a manual upgrade..

    Unfortunately I got the white screen of death so site is down..I overwrote all files cept the wp-content files..So everything is down right now and I am trying to work out how to get everything back up..I logged into PhpMy Admin and everything still looks like it is there with db..

    Is it a matter of restoring original files now..or should I just grab all files for WP 3.0 and try again (minus wp-content)..I didn’t disable plugins first time around as I couldn’t log into admin panel originally.

    It turns out the sub directory of blog was causing the issues here..As my I have next to no kwoldege of .htaccess I re-installed everything into site root and no more problems 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
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