Support » Plugin: Relevanssi - A Better Search » Clicking 'user searches' will redirect to '500 Internal Server Error'

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mikko Saari

    (@msaari)

    Can you access server error logs? There might be a helpful error message there. Otherwise it’s just about impossible to say what’s wrong.

    That was my first thought, but since i’ve tried this on two different webhosts I thought this might be a failing link. Reading your reaction now I assume everything works fine for you? 😉

    I’ve contacted my webhost and asked them for help (since they have access to the server logs and I do not (at least not directly)).

    Plugin Author Mikko Saari

    (@msaari)

    Yeah, I’m using Relevanssi myself on 20+ sites and I’ve never seen a problem like that.

    SOLVED:

    Via the server error logs it turned out that the Apache Module ‘mod_security’ denied access to the file index.php when this file linked to ‘index.php?page=relevanssi/relevanssi.php’.

    I’ve added the following to my .htaccess to avoid ‘mod_security’ blocking the file:

    <Files "index.php">
    SecFilterEngine Off
    SecFilterScanPOST Off
    </Files>

    Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Clicking 'user searches' will redirect to '500 Internal Server Error'’ is closed to new replies.