Pie Register
[resolved] Clicking Save Reset's Pie Register to Default Settings (21 posts)

  1. jelie
    Posted 3 years ago #

    I recently tried to update my agreement boxes, and when I hit save, all of the settings in Pie Register went back to vanilla default settings, including the agreement boxes.

    I have been able to repeat this problem by repeatedly making changes to the agreement boxes and it will randomly reset the plugin back to vanilla defaults.

    If there is anything I can offer in the way of helping you track this down, I am more than willing.


  2. t_b_x
    Posted 3 years ago #

    subscribe! same to me. anyone else?

  3. joant6
    Posted 3 years ago #

    same to me, subscribed!
    please help!
    using all latest versions!

  4. joant6
    Posted 3 years ago #

    it all happens when you enter a long text on disclaimer... try to put a smaller text and it will work.

    To developers, instead that it works, please fix or add a limit to the textfield!! Thank you!

  5. jelie
    Posted 3 years ago #

    I wish we could put smaller disclaimer text, but as with many, the size of our disclaimer is controlled by our legal department. We're just careful and backup often.

  6. hoppylorinc
    Posted 3 years ago #

    still the same for me, too

  7. eezarthegreat
    Posted 3 years ago #

    Same here. For some reason it worked once, now it's the same as above

  8. eezarthegreat
    Posted 3 years ago #

    I've noticed the plugin works fine if you enter recaptcha, and do the following:

    Insert logo
    Allow New Registrations to set their own Password
    Enable Password Strength Meter
    Prevent fake email address registrations.

    It appears, at least from my end, when you enter privacy policy details it resets.

    Can anyone confirm this aswell?

  9. solveigm
    Posted 3 years ago #

    I'm having the same issue: My custom e-mails resets whenever I save changes in other pie register admin panels, and all checkboxes returns to unchecked in all panels. The only thing that stays the same are my custom registration fields.

    I would try your workaround, eezarthegreat, but admin approval of new registrations is a dealbreaker for me.

    To author: Pretty pretty please, fix this plugin! The features are exactly what so many of us need, if they only worked!

  10. pimarc
    Posted 3 years ago #


    It seems that the issue comes from some kind of quotes and utf8 bad translation (ajax issue ?). If you try to write a non ascii character or a quote in the settings, the settings come back to the default.

  11. nigrantonio
    Posted 3 years ago #

    Yes, I can confirm that! I'm facing in trouble with UTF8 àèìòù chars and making lot of attemps and in some cases I have a big reset to default settings! :-(
    Here is my privacy with accented letters changed after save with strange characters è or ò...


    I dati forniti dall'utente vengono registrati su database elettronici di proprietà di Azienda Ospedaliera di Rilievo Nazionale "Antonio Cardarelli" che ne è anche responsabile per il trattamento.

    Per dati forniti si intendono quelli forniti durante la registrazione al servizio e le successive modifiche e/o integrazioni da parte dell'utente.

    ll trattamento dei dati avviene ai fini di:

    - fornire i servizi previsti;
    - fornire i servizi che la Azienda Ospedaliera di Rilievo Nazionale "Antonio Cardarelli" può ritenere interessino l'utente;
    - verificare la qualità dei servizi offerti;
    - risalire ad autori di eventuali illeciti solo in caso di specifiche richieste e per conto delle autorità competenti.

    I dati sono suddivisi in due categorie: obbligatori e facoltativi, così come contrassegnati nei moduli.
    I dati obbligatori sono quelli strettamente necessari per la fornitura dei servizi e per la sicurezza.
    I dati facoltativi sono utili al miglioramento sia dei servizi che delle comunicazioni.

    In conformità con la Legge Privacy 196/2003 l'utente ha sempre diretto accesso via web ai propri dati, così come in possesso di Azienda Ospedaliera di Rilievo Nazionale "Antonio Cardarelli", attraverso i propri codici di accesso (username e password); è demandata alla sua consapevole responsabilità l'integrazione, modifica o cancellazione dei dati, in qualsiasi momento e senza intermediazione.

    Attraverso la stessa interfaccia l'utente può gestire la ricezione, la periodicità ed il contenuto delle informazioni fornite da Azienda Ospedaliera di Rilievo Nazionale "Antonio Cardarelli".

    Il consenso al trattamento dei dati personali viene fornito con l'iscrizione, in assenza del consenso non è possibile aderire al servizio anche se l'utente può, in qualsiasi momento, decidere quali dati lasciare nella disponibilità di Azienda Ospedaliera di Rilievo Nazionale "Antonio Cardarelli" e quali informazioni ricevere.

    L'utente, però, recede dal servizio quando rende inaccessibili i dati indispensabili per la sua offerta (dati obbligatori).

  12. pimarc
    Posted 3 years ago #


    This bug makes the plugin difficult to use for non-english sites.

  13. nigrantonio
    Posted 3 years ago #

    I try to localize it in italian, but my plugin CodeStyling Localization don't recognize this plugin, even if I create my .po file, it's empty. So it seems doesn't support localization for now, as he write on the plugin page on WP...

  14. Sho-Down
    Posted 3 years ago #

    I don't understand why these plugin developers take the time to create a plugin and then not update it!?

    This plugin is BROKEN in 3.5.1 when it says the plugin works for 3.5.1, it keeps resetting the options. So sick of lazy developers making a plugin and then forgetting about it.

  15. joant6
    Posted 3 years ago #

    Sho-down... you should read before posting. It's said that the problem is UTF8 àèìòù characters, so you could avoid using them. It's not really broken.

    And you should shut up and show a bit of respect for those developers who work for free and allow you to use that kind of useful plugins. Your words are totally selfish... you should consider donating to the developer instead of writing unrespectful posts like that.

  16. pimarc
    Posted 3 years ago #

    joant6... I'm not agree with you. If you create and publish a plugin, you should be able to provide support and at least to answer to users, even if the plugin is free. You cannot reasonabily solve the issue by telling to not use some characters. These characters are probably not important in your language but they are for some other languages.
    I don't know if you are the developper yourself but if you are, I'd prefer you to correct the issue than to react as you did. Without this correction the plugin is not really broken but is not very usable too.

  17. joant6
    Posted 3 years ago #

    Well, I don't agree completely with you, and first of all, I'm not the developer.

    I agree that you should keep on your project, and if you can't, close it.

    For a long time I've been using a completely free and amazing multilingual plugin, but the developer could not handle to find time to update it. It's a kick for all the users, sure, but I know that time is the most valuable thing in life, and first of all you should spend it in something that gives you money to eat. Right? Sure you do this too.

    My point is that good things require work, and work must be paid. For that reason, I switched that plugin to another one which is not free, and I paid for that. As I also pay for templates I use and other services. This way I'm sure I'll have support and updates and I can demand on the developers.

    I understand that a project like a plugin must have support, but I think that while it's a free plugin, anybody can force the developer to work on it.

    What bothered to me on Sho-Down was the lack of respect to somebody who gave his time for free. And instead of spending time blaming on him, he would better search for an alternative. Nobody forces us to use this plugin. It's free, you can't complain about it, and if you do, pay the developer a beer. I also like to get paid for my job.

    As I am in this thread, my language also uses this characters and I have this problem. That troubles me but I can't force nobody to work for free, so instead of complaining I'll search for an alternative if I need to.

  18. Sho-Down
    Posted 3 years ago #

    By the way, which plugin did you switch to? I'm all for donations and paying for things that work, I'm looking for a plugin that lets users pick their own password, that's my main thing.

  19. Just a couple of points:

    1. Plugin authors are under no obligation to support their work and everything they post here is done on their own time. It's nice when they do or post on the plugin page "Support is not provided" but there is no obligation for them to do so. In this case the plugin author posted a link for where to get support.
    2. Would you help people on your own time for free if they were cranky? ;) The plugin seems to work except for localization issues (see below). Right?

    Regarding the first point it took me 30 seconds to find this on the plugin page.



    • Currently This feature is not available. We are working on it to improve.


    Have you tried visiting that support page and leaving a comment there?

  20. Sho-Down
    Posted 3 years ago #

    Yea and that's why the WordPress plugin section is a mess full of broken plugins.

    This is being tested on a live site (clone of my main site), it just doesn't work, the settings keep resetting. I'm on the Email Notification page and the Send as HTML and Convert new lines to
    tags will not stay checked.

    I did visit the plugin page and saw many comments about this issue with no replies from the author. I'm moving on.

  21. Genetech Solutions
    Plugin Author

    Posted 3 years ago #

    Keep update the plugin. This problem had been resolved in previous versions.


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