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Clicking on the Lost Your Password doesn't redirect

Viewing 9 replies - 1 through 9 (of 9 total)
  • angelo_nwl

    @angelo_nwl

    NetWebLogic Support

    hmm, this works for me? to narrow down the problem is it possible to try:

    – deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems

    I’m having this same issue. I did try deactivated plugins, didn’t help. Any clues?

    By the way, all of the other elements are working, just not the password link.

    angelo_nwl

    @angelo_nwl

    NetWebLogic Support

    works for me? how about trying to

    – switching to the default theme to rule out any theme-specific problems
    – do you have sample link to your site for us to see?

    The website is located at http://developer.ingenico.us. In the upper right you can try to login with ‘bhendren’. If you put in a bogus password and click ‘Log In’, it will put an error to the left of the login block. However, it will not do anything if you click Lost Your Password?

    angelo_nwl

    @angelo_nwl

    NetWebLogic Support

    could it be a plugin or theme conflict; can you try this steps temporarily to confirm

    – deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    – switching to the default theme to rule out any theme-specific problems

    What if I wanted to remove the Lost Your Password link from the message that pops up? I could do that and just have a static link elsewhere to retrieve the password. Where would I edit that?

    By the way, I did go through and deactivate all other plugins and switch to another theme, but it didn’t help. I need to just remove the link if I can.

    angelo_nwl

    @angelo_nwl

    NetWebLogic Support

    to remove it, you can try to use css styling to do that

    eg.

    .lwa-links-remember {
     display: none;
    }

Viewing 9 replies - 1 through 9 (of 9 total)
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