The website is located at http://developer.ingenico.us. In the upper right you can try to login with ‘bhendren’. If you put in a bogus password and click ‘Log In’, it will put an error to the left of the login block. However, it will not do anything if you click Lost Your Password?
could it be a plugin or theme conflict; can you try this steps temporarily to confirm
– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems