Support » Plugin: Jetpack by WordPress.com » Clicking on Stats make site log out

  • Resolved damngoodiam

    (@damngoodiam)


    So I am on my site and whenever I click the Jetpack stats icon the site logs out. And mainly it shows bars but now it looks like a broken image.

    It started happening yesterday after I updated my site. I have disabled all plugins and installed it again as well.

    If I dont click on stats, the site automatically logs me out after 1-2 minutes. Anyone else facing this?

    What is the problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support lizkarkoski

    (@lizkarkoski)

    Hi –

    I haven’t seen any other reports like this one.

    The site passes all of our internal testing, so I think the issue is something else conflicting with Jetpack.

    Theme: Let’s rule this out since you’ve already tried turning off plugins. Use your test or local site and set up a basic WordPress theme, like Twenty Seventeen. Replicate your plugin list and see if Jetpack responds appropriately. If the issue vanishes, then we know the problem is with the theme.

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