Clicking “Email” button, no response

  • Resolved gamethrall

    (@gamethrall)


    3 years, 11 months ago

    Hi,

    The plugin looks great, but I’m having an issue.

    I’m running WordPress 5.4.1, PHP 7.3.16, Woo Add To Quote 1.4.2.

    I can add items to the quote without issue. However, when I go to the quote page and click on “Email” nothing happens. Literally. The button is clickable, but I do not receive a window/box prompting me for an email address.

    My host does run a caching plugin. I have cleared it’s cache and disabled it (which not only turns off caching, it turns off combining and minifying). I checked the mail log, and there are no records of emails being sent from the plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    3 years, 11 months ago

    Hi @gamethrall,
    Thank you for contacting us, we are unable to replicate this issue at our end and it’s working fine on our staging environment also it looks like a Plugin / Theme conflict you need to deactivate your plugins one by one to check with which one it is conflicting.

    Thread Starter gamethrall

    (@gamethrall)

    3 years, 11 months ago

    To try to remove (what I thought were) unnecessary parts of WordPress (for security, speed, etc), I deregistered Dashicons. Removing that customization resolved the issue.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    3 years, 11 months ago

    Hi @gamethrall,
    Its good to hear that your issue is resolved.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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