ClickDesk & W3 Total Cache

Hello,

I think this is a excellent plugin, but I am running into an issue between ClickDesk and W3 Total Cache. Everything is working fine except I cannot seem to prevent the “Offline” and “Online” versions of the widget from caching. In other words, if I change my status (from “online” to “offline” or vice versa) the widget remains unchanged for days it seems. I believe this has to do with the browser caching function because when I clear the browser cache it updates. The ClickDesk javascript code is placed in my footer.php and should appear on every page. So not caching a particular page isn’t a good option. Although I may have to opt for that, I would prefer an option that would solely prevent the browser from caching the widget or, next best, solely the footer.php for every page (but not every page in it’s entirety). I have not included a link to my site as it is not live yet. I will post the same in the W3 Total Cache support forum at https://wordpress.org/support/plugin/w3-total-cache. Thanks for responding at your convenience with any suggestions.

https://wordpress.org/plugins/clickdesk-live-support-chat-plugin/