• Resolved mctrottier

    (@mctrottier)


    Hey there !

    I have a notification on my website that says : In ordert to complete our integration setup, please click here. When I click, it redirect me to the setings page, but everything seems in order. The account is connected, the ressources are synchronised,….. but the note is still showing…… What else do I have to do ton complete the setup ?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author MailerLite

    (@mailerlite)

    Hi @mctrottier,

    Our team will investigate this. Could you share with us your MailerLite account name and the website the issue is happening, please?

    Thank you,

    Thread Starter mctrottier

    (@mctrottier)

    Hey there !

    Thanks for your help !

    I have many websites that have this issue.

    The website is : https://appartjeu.formationaz.com

    And the mailerlite account is to this email address : [ email deleted, never post that again ]

    • This reply was modified 10 months, 4 weeks ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Could you share with us your MailerLite account name

    If that is an email address, and I removed that, then please do not ask people to post that again here.

    I removed that part. @mailerlite You can post a contact URL or your own email but regular users should never post an email address in these forums.

    Plugin Author MailerLite

    (@mailerlite)

    Hi @mctrottier,

    We have identified that you have two different accounts linked to the same store, this is probably the reason for the notification appearing, could you please reset the integration by connecting it with the API key of the account you want to associate it with and let us know when you finalize that?

    Hi @jdembowski, thank you, yes the account name is not the email, that’s why we asked for that to investigate, we’ll make sure to be more clear about that.


    Thank you,

    Thread Starter mctrottier

    (@mctrottier)

    Hello @mailerlite,

    Sorry for the misunderstanding about the “account name” and email. I didn’t know where to find the account name other that the mail.

    I did reset the integration and get a new API key, then connected again to the website, but I still got the notice.

    Thanks for your help !

    Plugin Author MailerLite

    (@mailerlite)

    Hi @mctrottier,

    No problem, thanks for all the information you provided, we will release a fix for this in the next plugin release, until then you can ignore the notification, please. We’ll keep you posted in this thread when the fix is released.

    Thank you,

    nathanwells

    (@nathanwells)

    @mailerlite When will this be fixed? Also happening on my site. Super annoying.

    Plugin Author MailerLite

    (@mailerlite)

    Hi everyone,

    Thanks for your patience on this issue.

    A fix for this is scheduled to be released early next week.

    Best,

    The MailerLite team

    Thread Starter mctrottier

    (@mctrottier)

    Thank you MailerLite team !! πŸ™‚

    Happy to hear that !! πŸ™‚

    Plugin Author MailerLite

    (@mailerlite)

    Hi everyone,

    We released an update to the plugin. Please update to the latest version and try the synchronization again.

    Best,

    The MailerLite team

    Problem is still there for existing connected accounts. Resaving settings won’t remove that notification. Why you just simply add X close button at the end of notification bar like any other WP notifications has and problem would be solved!

    2.0.7 is a fix after resaving settings! Good job! Thanks.

    Plugin Author MailerLite

    (@mailerlite)

    Hi Uldis,

    Yes 2.0.7 should fix the issue you were having. We made a quick followup release to cover some edge cases that caused it.

    Best,

    The MailerLite team

    draivika

    (@draivika)

    Hi Mailerlite, I am having the same issue on multiple stores using the plugin for woocommerce. Both are during attempt to migrate from your classic to new version. Can you explain the fix? Above not working

    Plugin Author MailerLite

    (@mailerlite)

    Hi @draivika,

    Could you please update to the latest version? If the problem persists, reset the settings? It should be fixed after the 2.0.7 or later versions.

    Thank you,
    MailerLite Team

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Click to complete integration setup not working’ is closed to new replies.