Title: click 'Setting' displays 'internal server error' error message Last modified: August 21, 2016 --- # click 'Setting' displays 'internal server error' error message * [hiddai](https://wordpress.org/support/users/hiddai/) * (@hiddai) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/) * 1. WordPress and plugin Versions: 3.9.1 and 4.0.7 2. Blog URL Address: [http://yahwade.azurewebsites.net](http://yahwade.azurewebsites.net/) 3. I don’t know the software of my webserver. It’s not Apache and there are IIS files there in the WWWROOT. 4. Additional plugin: Aksimet. * **Scenario:** 1. I install the plug-in 2. then click setting * **the results were:** 1.[http://yahwade.azurewebsites.net/wp-admin/options-general.php?page=google-sitemap-generator/sitemap.php](http://yahwade.azurewebsites.net/wp-admin/options-general.php?page=google-sitemap-generator/sitemap.php) page was opened. 2. “The page cannot be displayed because an internal server error has occurred.” was displayed. 3. click on General>XML-Sitemap give the same error message. * Please your help activating the setting page in order to use the plug-in and create a Sitemap file. * thanks * Hiddai Viewing 6 replies - 1 through 6 (of 6 total) * [Arne](https://wordpress.org/support/users/arnee/) * (@arnee) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044690) * Hi, * you you access to the error log of the web server? * Thread Starter [hiddai](https://wordpress.org/support/users/hiddai/) * (@hiddai) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044736) * Yes. 1. I clear the logs. 2. navigate to: “[http://yahwade.azurewebsites.net/wp-admin/options-general.php?page=google-sitemap-generator/sitemap.php”](http://yahwade.azurewebsites.net/wp-admin/options-general.php?page=google-sitemap-generator/sitemap.php”); and get the ‘internal server error’ 3. opened the log file in my server and saw the following message: “The specified resource does not exist. RequestId:d1e65075- 99f3-4586-9184-9303c15907f1 Time:2014-06-28T19:41:30.5067455Z” 4. To mention that i have the file: sitemap.php. Is this a permission problem? * If this message doesn’t help, please guide me – what do you need exactly. * thanks, * Hiddai * [Michael Bryner](https://wordpress.org/support/users/utahman1971/) * (@utahman1971) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044790) * Same exact thing for me on Azure. Just clicking settings, gives me the exact error. Guess, this plugin just does not work on Azure websites. Just like some other plugins. I don’t think it likes MSSQL server. There is no solution that I can find for plugins not working for MSSQL databases. * [Arne](https://wordpress.org/support/users/arnee/) * (@arnee) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044808) * I will see if I can get in running on Azure. What exactly are you running there? I’m not too familiar with it. Just a normal VM with IIS installed? * Thread Starter [hiddai](https://wordpress.org/support/users/hiddai/) * (@hiddai) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044810) * Hi! * My site in Azure is a free site connect to MSSQL DB. You can register and create up to 10 free sites. Click [here](http://azure.microsoft.com/en-us/documentation/articles/web-sites-php-web-site-gallery/) and take a look how you can build a WordPress site in Azure Platform. * Thread Starter [hiddai](https://wordpress.org/support/users/hiddai/) * (@hiddai) * [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044813) * from WZhaoMicrosoft (MSFT) Azure Web Site forum in MSDN: * Hi Guys, * This looks like a plugin compatibility issue. Please comment out line 127 in wp-includes\SimplePie\Item.php. * ``` /* Remove items that link back to this before destroying this object */ public function __destruct() { if ((version_compare(PHP_VERSION, '5.3', '<') || !gc_enabled()) && !ini_get('zend.ze1_compatibility_mode')) { unset($this->feed); } } ``` * It works for me after I commented out the red line of code. * One more info: * I was able to reproduce this problem on my local machine. So, this is not an issue specific to Azure Websites. * The problem is reproducible as long as zend.enable_gc is set to off. * So, you have another workaround which is set zend.enable_gc to on by putting a php.ini under your site’s root folder. * Regards, * Wei Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘click 'Setting' displays 'internal server error' error message’ is closed to new replies. * ![](https://ps.w.org/google-sitemap-generator/assets/icon-256x256.png?rev=2713572) * [XML Sitemap Generator for Google](https://wordpress.org/plugins/google-sitemap-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-sitemap-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-sitemap-generator/) * [Active Topics](https://wordpress.org/support/plugin/google-sitemap-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-sitemap-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-sitemap-generator/reviews/) * 6 replies * 3 participants * Last reply from: [hiddai](https://wordpress.org/support/users/hiddai/) * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/click-setting/#post-5044813) * Status: not resolved