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Click here to enter information sends me to an empty shopping cart??

  • rubaduck


    Just installed this plugin and its exactly what i want after trying out various other carts………only problem is, when you get to the cart ready for the person to purchase, there is a hyperlink ‘
    Click here to enter your information’, you click this and it sends you to an empty cart?

    Also, tried 9 different themes and the ‘Add to Cart’ button is feint or just all over the shop.


    Any help would be most appreciated.


Viewing 7 replies - 1 through 7 (of 7 total)
  • Jacob80


    Hyperlink? did you mean the save button? are you using “Collect Customer’s Instruction?” for Fossil – Large Estate Messenger Gents bag? Set that option to no. I would guess one of your plugins making the “add to cart button” faint. Before the developer gets back to you, you might try a custom button for your products to solve the issue. Try one of these buttons they will look nice on your store page. http://www.wpbizcart.com/blog/buttons/add-to-cart-buttons-set3/




    Hi Jacob,

    Thanks for the reply. I’ve now sorted the button, thanks for the tip. I’m a bit confused as to where and what you mean by ‘set that option to no 1’

    I’ve had a look through the settings and can’t see any options…

    Many Thanks




    got it, you meant change the ‘collect customer information’ to ‘No’ 🙂 Just have one last problem now before i purchase it…….the clear cart,update cart buttons are empty and the paypal dropdown box is also empty….



    well blank i mean



    For the bank button I think its the theme overwriting the plugin CSS. Thats why the buttons are showing bank. A small customization might fix the issue. Send bizcart team an email they might be able to get that fixed for you.

    For paypal drop down menu can you please check under the payment gateway settings “Use Paypal Standard Checkout” is ticked?


    Those buttons are looking pretty cool on your site 🙂



    Hey guys. I have the same question. I have products that I would require the customer to enter additional info (a date needed by) but if they don’t enter anything in the field, then proceed to checkout, then decide they want to enter information by clicking the “Click here to enter your information” link, the cart is emptied. Seems like the checkout page dumps the session when leaving this page. Any suggestions???

    Plugin Author n.showket


    Not really…..but it depends if u have another plugin installed which mayb conflicting…

    Without looking into it, I cant comment.

    are u suing the premium one or the LITE one ?


Viewing 7 replies - 1 through 7 (of 7 total)
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