Title: Clef login error
Last modified: August 31, 2016

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# Clef login error

 *  Resolved [Chris](https://wordpress.org/support/users/chrismurphy92/)
 * (@chrismurphy92)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/clef-login-error-1/)
 * Hi,
 * I’m unable to login to any of my WordPress sites that are using your plug
 * I’ve tried using the URL override
 * Every time and I try and login to any of my sites I get this message:
 * “Something went wrong: Failed to connect to 2400:cb00:2048:1::6814:193b: Network
   is unreachable”
 * Any ideas or suggestions would be appreciated?
 * Thanks
 * Chris
 * [https://wordpress.org/plugins/wpclef/](https://wordpress.org/plugins/wpclef/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [inthylight](https://wordpress.org/support/users/inthylight/)
 * (@inthylight)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/clef-login-error-1/#post-7422305)
 * [@chris](https://wordpress.org/support/users/chris/),
 * Good afternoon. Are you running another security/firewall plugin or a server-
   side or proxied WAF (e.g., CloudFlare Pro) that might be blocking outbound requests
   to Clef’s API domain (i.e., clef.io)? If so, can you try whitelisting that API
   domain, and let me know if that gets it working?
 * Also, if your firewall is blocking inbound requests, you’ll need either to whitelist
   the Clef logout hook user agent:
 * `User-Agent: Clef/1.0 (https://getclef.com)`
 * or to whitelist [the IP addresses](http://support.getclef.com/article/104-what-ip-addresses-do-clef-logout-hooks-use).

Viewing 1 replies (of 1 total)

The topic ‘Clef login error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wpclef_4ab6e4.svg)
 * [Clef Two-Factor Authentication](https://wordpress.org/plugins/wpclef/)
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 * 1 reply
 * 2 participants
 * Last reply from: [inthylight](https://wordpress.org/support/users/inthylight/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/clef-login-error-1/#post-7422305)
 * Status: resolved