Support » Plugin: Wordfence Security - Firewall & Malware Scan » Clear all blocked IP doesn't work

  • I was report this problem before. It still there. I can’t remove blocked IPs unless I uninstall plugin and manualy clean DB.
    Would you be so kind to fix this problem?

    Here is what I see after I hit “Clear all blocked IP addresses” or “Clear all locked out IP addresses” link:

    Throttled 66 times starting 1 month 4 days ago and ending 1 month 4 days ago.

    Throttled 30 times starting 1 month 16 days ago and ending 1 month 16 days ago.

    Throttled 51 times starting 1 month 18 days ago and ending 1 month 18 days ago.

    I mean every block still there and not cleared.

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  • So, no solution? Should I uninstall plugin again and manually clean DB?

    Plugin Author WFSupport


    There may be a conflict with another plugin or it could be a bug in our software. I’d think it was the former rather than the latter or else we’d have everyone complaining about it.

    Can you enable your java console and watch for errors? Usually they are in red and will be on the blocked ip page. Screenshot them and post here.

    Here’s how to enable the console, if you need it.


    Error from error console:
    sorry, wrong errors, working on it

Viewing 3 replies - 1 through 3 (of 3 total)
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