Hello @gnault
We see two accounts that contain the site you are talking about.
Probably you add the stop-words to the account that has no link to your current access key. Check your dashboard and the plugin interface to compare access keys.
Please, note that this question is about Cleantalk paid service.
Any premium or non-plugin questions, as per forum rules, need to be asked at support@cleantalk.org or you could open the Ticket in a private ticket system: https://cleantalk.org/my/support/open
We look forward to answering your following questions there.
Plugin Author
Denis
(@shagimuratov)
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.