CleanTalk suddenly causing MySQL service and CPUs to max out

  • Resolved sproutchris

    (@sproutchris)


    6 months, 2 weeks ago

    Early yesterday morning our site crashed. I looked at our server’s diagnostics and discovered all 32 CPU’s were 100% maxed out by the MySQL service. I took a look at what queries were currently being run using SHOW FULL PROCESSLIST; and it was only a list of CleanTalk queries, so I disabled the plugin and the server resources returned back to normal. If I reenabled the plugin, it doesn’t take very long before all the server resources get eaten right back up again.

    I have this plugin active on several different sites and servers and I don’t seem to be running into this issue anywhere else (yet at least). I also have it running in a couple duplicate dev environments of the site its causing to crash and it seems to be running normally. I also don’t know what I could have done to trigger the issue since it happened out of nowhere. I hadn’t updated this or any other plugin and I hadn’t deployed other any changes to the site.

    Testing badly in CleanTalk 6.55 and 6.56 in WordPress 6.8.1 on PHP 8.3.21 with MySQL 8.0.42-33.

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  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    6 months ago

    If that doesn’t help, please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open. We need additional details about your website.

    Thread Starter sproutchris

    (@sproutchris)

    6 months ago

    That did seem to do the trick. Thanks, Eugene.

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    6 months ago

    Thanks for the encouraging feedback. Please observe for a few days to make sure that the accumulation of data by the plugin does not lead to the issue again.

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