Title: Cleantalk SERVER_ERROR NO: 5
Last modified: September 14, 2021

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# Cleantalk SERVER_ERROR NO: 5

 *  Resolved [dominiksitiweb](https://wordpress.org/support/users/dominiksitiweb/)
 * (@dominiksitiweb)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-server_error-no-5/)
 * I get this error while on every page :Unable to get Access key automatically:
   SERVER_ERROR NO: 5 MSG: An account connected to site example.nl already exists.
   Please restore access to the account [https://cleantalk.org/my/reset_passwordGet](https://cleantalk.org/my/reset_passwordGet)
   the Access key
 * And when I go to the clean talk page I get this message: 2020-11-09 13:52:36:
   Error occurred while automatically gettings access key. Error: SERVER_ERROR NO:
   5 MSG: An account connected to site example.nl already exists. Please restore
   access to the account [https://cleantalk.org/my/reset_password](https://cleantalk.org/my/reset_password)
   
   You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * Kind regards,
    Dominik from SitiWeb
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcleantalk-server_error-no-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-server_error-no-5/#post-14873341)
 * Hello.
    Could you tell us what is your website URL? Please check the WordPress
   Admin Page —> Settings —> General —> Site Address (URL). The plugin takes this
   website name to register a new website in our system. And if you trying to get
   an access key for i-blossom.nl, you can copy it from your CleanTalk dashboard
   and enter it manually. If you have additional questions please contact us via
   our ticket system: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 1 replies (of 1 total)

The topic ‘Cleantalk SERVER_ERROR NO: 5’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/cleantalk-server_error-no-5/#post-14873341)
 * Status: resolved