Title: CleanTalk Security Plugin
Last modified: August 25, 2025

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# CleanTalk Security Plugin

 *  Resolved [rapward](https://wordpress.org/support/users/rapward/)
 * (@rapward)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/cleantalk-security-plugin-2/)
 * I have a problem with the plugin in the “Malware Scanner” section. Unexpected
   response code: 0. Error: timeout
   Stage: signature_analysis. The site started 
   loading slowly, what could be the reason?
 * ![](https://wordpress.org/51a04a4e-3a7e-4de7-9a54-86de6d1f9b27)
 * ![](https://wordpress.org/349887cd-012f-4cb2-937b-5ecc005540e5)
    -  This topic was modified 8 months, 3 weeks ago by [rapward](https://wordpress.org/support/users/rapward/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/cleantalk-security-plugin-2/#post-18612248)
 * Hello [@rapward](https://wordpress.org/support/users/rapward/),
 * Please, check if your website meets the system requirements, the guide is here:
   
   [https://cleantalk.org/help/system-requirements-for-anti-spam-and-security](https://cleantalk.org/help/system-requirements-for-anti-spam-and-security)
 * Also, please, delete all unused, outdated and abandoned plugins and themes from
   your website. Doing so will reduce the total amount of files for the scanner 
   to check.
 * Disable the options “Scan for outbound links”, “Heuristic analysis” and “Fronted
   Malware scanner”, then launch the Malware Scanner again:
   • WordPress Admin Page
   → Settings → Security by CleanTalk → General Settings → section “Malware Scanner”
   → disable the options “Scan for outbound links”, “Heuristic analysis” and “Fronted
   Malware scanner” → Save Changes.
 * After the initial scan, please enable the options “Scan for outbound links” and“
   Heuristic analysis” back. Now future scans will be faster and more stable.
 * Did it help?
 *  Thread Starter [rapward](https://wordpress.org/support/users/rapward/)
 * (@rapward)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/cleantalk-security-plugin-2/#post-18612477)
 * The script is likely to exceed the execution time limit. So, i increased it))
   And everything worled again
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [8 months, 3 weeks ago](https://wordpress.org/support/topic/cleantalk-security-plugin-2/#post-18612545)
 * Thank you for your details.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘CleanTalk Security Plugin’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/cleantalk-security-plugin-2/#post-18612545)
 * Status: resolved