Title: Cleantalk Security Error
Last modified: December 8, 2025

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# Cleantalk Security Error

 *  Resolved [wphelpstuff](https://wordpress.org/support/users/wphelpstuff/)
 * (@wphelpstuff)
 * [5 months ago](https://wordpress.org/support/topic/cleantalk-security-error-2/)
 * Im getting the following error on my WordPress Dashboard.
 * 2025-12-07 20:18:41: Scheduled: scanner__launch: “WRONG_SITE_RESPONSE TEST_ACTION
   FOR RC scanner__controller, ERROR: UNEXPECTED RESPONSE: \u0022\u0022\u003C!DOCTYPE
   html\u003E\\r\\n\u003Chtml lang=\\\u0022en-US\\\u0022 prefix=\\\u0022og: https:\\/\\/
   ogp.me\\/ns#\\\u0022 class=\\\u0022no-js no-svg\\\u0022\u003E\\r\\n\u003Chead\
   u003E\\r\\n\u003C!– Required meta tags –\u003E\\r\\n\u003Cmeta charset=\\\u0022utf-
   8\\\u0022\u003E\\r\\n\u003Cmeta name=\\\u0022viewport\\\u0022 content=\\\u0022width
   =device-width, initial-scale=1, shrink-to-fit=no\\\u0022\u003E\\r\\n \u003Clink
   rel=\\\u0022shortcut icon\\\u0022 href=\\\u0022https:\\/\\/discounttrtlabs.com\\/
   wp-content\\/uploads\\/2025\\/06\\/chemistry_logo.png\\\u0022 \\/\u003E\\r\\n\\
   n \u003Cscript data-no-defe\u0022\u0022″2025-12-08 15:10:49: Updating firewall:“
   PROCESS FILE: unexpected file contents: /home/usndiu5/public_html/wp-content/
   uploads/fw_files_for_blog_1//secfw_data_d3ca0bf80dfcc36294f907090c32ca66.100.
   csv.gz hash:b1a6d2366

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [vadimcleantalk](https://wordpress.org/support/users/usr1/)
 * (@usr1)
 * [5 months ago](https://wordpress.org/support/topic/cleantalk-security-error-2/#post-18748189)
 * Hello [@wphelpstuff](https://wordpress.org/support/users/wphelpstuff/)
 * Both errors indicate that the Security Firewall and Malware Scanner received 
   unexpected or corrupted data during an update.
 * Please try the following steps:
    1. Clear any server-side cache (LiteSpeed / Cloudflare / WP Rocket / etc.)
    2. Go to **WordPress Admin → Settings → Security by CleanTalk → Synchronize with
       cloud**
 * If the error returns, please open a ticket in our support system so we can investigate:
   
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [4 months, 4 weeks ago](https://wordpress.org/support/topic/cleantalk-security-error-2/#post-18755251)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
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 * 3 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [4 months, 4 weeks ago](https://wordpress.org/support/topic/cleantalk-security-error-2/#post-18755251)
 * Status: resolved