Title: Cleantalk Plugin Deactivated in WordPress
Last modified: August 28, 2020

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# Cleantalk Plugin Deactivated in WordPress

 *  Resolved [lakesideweb](https://wordpress.org/support/users/lakesideweb/)
 * (@lakesideweb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cleantalk-plugin-deactivated-in-wordpress/)
 * I had a client complain about spam through their contact form. When I logged 
   in the cleantalk plugin was disabled. I did not disable it and there is no other
   admin on the website. When I go to the settings under debug I saw the text listed
   below. I have not seen this on any of my other cleantalk installs.
 * I had noticed the plugin being disabled on another website on the same server
   in the past and ended up using an alternate anti-spam service to remedy thinking
   there was an incompatibility with another plugin or something.
 * Any assistance would be appreciated.
 * Debug:
    Constants: CLEANTALK_AJAX_USE_BUFFER NOT_DEFINED CLEANTALK_AJAX_USE_FOOTER_HEADER
   NOT_DEFINED CLEANTALK_ACCESS_KEY NOT_DEFINED CLEANTALK_CHECK_COMMENTS_NUMBER 
   NOT_DEFINED CLEANTALK_CHECK_MESSAGES_NUMBER NOT_DEFINED CLEANTALK_PLUGIN_DIR /
   home/petsb/public_html/wp-content/plugins/cleantalk-spam-protect/ WP_ALLOW_MULTISITE
   NOT_DEFINED Debug log: ArrayObject Object ( [storage:ArrayObject:private] => 
   Array ( [19:27:35_ACTION__FUNCTION_] => Array ( [0] => Failed. Query: ALTER TABLE`
   qj7k_cleantalk_sfw_logs` ADD COLUMN `id` VARCHAR(40) NOT NULL FIRST, ADD COLUMN`
   status` ENUM(‘PASS_SFW’,’DENY_SFW’,’PASS_SFW_BY_WHITELIST’,’PASS_SFW_BY_COOKIE’,’
   DENY_ANTIBOT’,’DENY_ANTICRAWLER’) NOT NULL AFTER `ip`, DROP PRIMARY KEY, ADD 
   PRIMARY KEY (`id`); Error: Duplicate column name ‘id’ )
 *  )
 * )

Viewing 1 replies (of 1 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/cleantalk-plugin-deactivated-in-wordpress/#post-13328766)
 * Hello, [@lakesideweb](https://wordpress.org/support/users/lakesideweb/).
    Please,
   copy-paste your question about the CleanTalk account and service here in our 
   private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
   This way we will know your CleanTalk profile and could check everything that 
   is required.

Viewing 1 replies (of 1 total)

The topic ‘Cleantalk Plugin Deactivated in WordPress’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [deactivated](https://wordpress.org/support/topic-tag/deactivated/)
 * [disabled](https://wordpress.org/support/topic-tag/disabled/)

 * 1 reply
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/cleantalk-plugin-deactivated-in-wordpress/#post-13328766)
 * Status: resolved