Title: Clean install wordpress cant search plugins
Last modified: August 21, 2016

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# Clean install wordpress cant search plugins

 *  [nyxium](https://wordpress.org/support/users/nyxium/)
 * (@nyxium)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/clean-install-wordpress-cant-search-plugins/)
 * Hello,
 * I have a brand new VPS with CentOS 6.4 and Plesk 11 on it. So I started testing
   this set up as i want to use it for my projects.
 * I installed a clean wordpress site (v3.5.1) and this worked perfectly. No error
   with setting up the whole thing. Now comes the strange part, when I try to search
   for plugins it says an unexpected error occurred. Pretty strange because the 
   installation was brand new and only running for a couple of minutes.
 * So I started looking on the web and almost immediately it became clear it to 
   do with server settings. I read suggestions about enabling cURL support in php
   but that is not the problem. I checked the phpinfo() function and cURL is one
   of the many modules that is enabled so that one is ruled out.
 * I also read about people that were not able to connect to external url’s and 
   one way to test that was to use the plugin Core Control. So i manually downloaded
   it and put it in the plugin folder and enabled it in the admin panel.
 * I enabled all the modules and started checking “External HTTP Access” area. It
   shows everything highlighted in green and shows all transports on being available.
   So far so good you’d say.
 * When i run “Test transport” it fails, all 3 of em.
    Curl replied:
 *     ```
       Please wait...
       An Error has occured: Failed to connect to 2402:9400:1000:2::8e: Permission denied
       ```
   
 * PHP Streams replied:
 *     ```
       Please wait...
       An Error has occured: cannot retrieve file handle for http://tools.dd32.id.au/wordpress/core-control.php
       ```
   
 * PHP fsockopen() replied:
 *     ```
       Please wait...
       An Error has occured: 13: Permission denied
       ```
   
 * So it seems they all have problems with accessing files which makes me suspect
   read/write access on the server. So I tried to uninstall hello dolly plugin and
   succeeded. So i can delete plugins (also posts and pages btw) so that must rule
   out the read/write permissions.
 * As you probably understand by now, I have no clue what is causing the “Unexpected
   error Occurred” when searching for plugins. I really want to understand why it’s
   giving me that error so I hope you guys might have some clues.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [David Choi](https://wordpress.org/support/users/wpthemes777/)
 * (@wpthemes777)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/clean-install-wordpress-cant-search-plugins/#post-3809918)
 * 2 possibilities:
 * 1. Firewall, IP Tables settings in your server.
 * 2. Maybe your new server’s IP was blacklisted by WP respository, maybe it was
   used for spamming by the previous owner.
 *  Thread Starter [nyxium](https://wordpress.org/support/users/nyxium/)
 * (@nyxium)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/clean-install-wordpress-cant-search-plugins/#post-3810026)
 * Iptables was off by default is seems. Plesk also contains a firewall (its allowing
   everything atm) but I dont see how it could block the connection to not show 
   plugin search results :/
 * So even with all firewalls off i get no success. I also checked if server IP 
   was blacklisted on [http://whatismyipaddress.com/blacklist-check](http://whatismyipaddress.com/blacklist-check)
   but that wasn’t the case either.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Clean install wordpress cant search plugins’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [nyxium](https://wordpress.org/support/users/nyxium/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/clean-install-wordpress-cant-search-plugins/#post-3810026)
 * Status: not resolved

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