class.jetpack-sync.php Error

Resolved heavenlyliving.com
(@heavenlylivingcom)

10 years, 7 months ago

I a getting class.jetpack-sync.php (402) and class.jetpack-sync.php (159) error.
I found it via newrelic.
What part of jetpack is this and what do I do/disable to fix it?
Is there a specific jetpack module to disable?

http://wordpress.org/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor Ben Lobaugh (blobaugh)
(@blobaugh)

10 years, 7 months ago

Could you describe when and how this error is happening? What is the error message? Anything to help reproduce the issue is appreciated.

moefletcher
(@moefletcher)

10 years, 5 months ago

I’m having a Jetpack error too.

Regardless of which link I click in my WordPress Admin area, I get this error messaage ->

Warning: require_once(/home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/class.jetpack-sync.php) [function.require-once]: failed to open stream: No such file or directory in /home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/jetpack.php on line 41

Fatal error: require_once() [function.require]: Failed opening required ‘/home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/class.jetpack-sync.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/jetpack.php on line 41

How do I fix this?
Thanks!

WPyogi
(@wpyogi)

10 years, 5 months ago

@moefletcher – you should be able to deactivate or delete JetPack using FTP or Cpanel to access your site files on the server.

For any additional help, you need to start your own thread.

moefletcher
(@moefletcher)

10 years, 5 months ago

Thanks WPyogi.

I’m looking at my Cpanel. Where do I go to locate this Jetpack file and deactivate it?

Thanks!

moefletcher
(@moefletcher)

10 years, 5 months ago

Ahhh..I’ve got it fixed! Thanks for your help WPyogi!