Jetpack by WordPress.com
[resolved] class.jetpack-sync.php Error (6 posts)

  1. heavenlyliving.com
    Posted 2 years ago #

    I a getting class.jetpack-sync.php (402) and class.jetpack-sync.php (159) error.
    I found it via newrelic.
    What part of jetpack is this and what do I do/disable to fix it?
    Is there a specific jetpack module to disable?


  2. Ben Lobaugh (blobaugh)
    Jetpack Engineer
    Plugin Contributor

    Posted 2 years ago #

    Could you describe when and how this error is happening? What is the error message? Anything to help reproduce the issue is appreciated.

  3. moefletcher
    Posted 2 years ago #

    I'm having a Jetpack error too.

    Regardless of which link I click in my WordPress Admin area, I get this error messaage ->

    Warning: require_once(/home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/class.jetpack-sync.php) [function.require-once]: failed to open stream: No such file or directory in /home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/jetpack.php on line 41

    Fatal error: require_once() [function.require]: Failed opening required '/home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/class.jetpack-sync.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/dotdotsl/public_html/blog/wp-content/plugins/jetpack/jetpack.php on line 41

    How do I fix this?

  4. WPyogi
    Forum Moderator
    Posted 2 years ago #

    @moefletcher - you should be able to deactivate or delete JetPack using FTP or Cpanel to access your site files on the server.

    For any additional help, you need to start your own thread.

  5. moefletcher
    Posted 2 years ago #

    Thanks WPyogi.

    I'm looking at my Cpanel. Where do I go to locate this Jetpack file and deactivate it?


  6. moefletcher
    Posted 2 years ago #

    Ahhh..I've got it fixed! Thanks for your help WPyogi!

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