• Resolved siteweb

    (@siteweb)


    Hi,
    After the last update,
    warning Class ‘PHPMailer\PHPMailer\Exception’ not found in plugins/mailpoet/lib/Mailer/WordPress/PHPMailerLoader.php on line 30

    I have reinstalled all the wp-includes to be sure that PHPMailer is available, but the warning remains.
    I am on a multiite installation.
    Can you help ?
    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @siteweb,

    Thanks for reaching out!

    Our devs confirmed that it is a bug in the plugin and it was introduced in version 3.68.0.

    Could you please let me know if the plugin itself works correctly?

    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @siteweb,

    Additionally, can you please copy and paste the information from MailPoet > Help > System Info so we have more details about your setup?

    Please remove your email address from there before posting.

    Cheers!

    Thread Starter siteweb

    (@siteweb)

    Hi
    “Could you please let me know if the plugin itself works correctly?”
    Yes it seems to work.

    Here is my details

    PHP version: 7.4.23
    MailPoet Free version: 3.71.1
    MailPoet Premium version: N/A
    WordPress version: 5.8.1
    Database version: 10.3.31-MariaDB-1:10.3.31+maria~buster-log
    Web server: Apache
    Server OS: Linux xxx 5.4.0-72-generic #80-Ubuntu SMP Mon Apr 12 17:35:00 UTC 2021 x86_64
    WP_MEMORY_LIMIT: 512M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    PHP max_execution_time: 160
    PHP memory_limit: 512M
    PHP upload_max_filesize: 1000M
    PHP post_max_size: 200M
    WordPress language: fr_FR
    Multisite environment?: Yes
    Current Theme: Beaver Builder Child Theme (version 1.0)
    Active Plugin names: mailpoet/mailpoet.php, ubermenu/ubermenu.php
    Sending Method: MailPoet
    Sending Frequency: 100 emails every 5 minutes
    Task Scheduler method: WordPress
    Cron ping URL: ?mailpoet_router&endpoint=cron_daemon&action=ping
    Total number of subscribers: 996
    Plugin installed at: 2021-02-10 16:21:31
    Plugin Support Elvira K. a11n

    (@treibalen)

    Hi there @siteweb,

    Thanks a lot!

    Our devs will look into fixing it. Meanwhile, if the plugin works as expected, you don’t have to roll back since these are PHP warnings, not critical errors.

    However, if you notice any malfunction, please do let us know!

    Today we released a new version of the plugin 3.71.2 and it contains a fix to the problem.

    Thread Starter siteweb

    (@siteweb)

    Perfect !
    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Class ‘PHPMailer\PHPMailer\Exception’ not found’ is closed to new replies.